--- title: Pricing description: Learn more about TheirStack pricing — explore available plans, understand the credit system for API and company data, and set up auto-recharge rules to keep your workflows running. url: https://theirstack.com/en/docs/pricing --- - [Auto recharge credits](/en/docs/pricing/auto-recharge-credits) — Learn how to set up auto recharge rules to prevent running out of credits in production — configure thresholds, recharge amounts, and payment methods to ensure uninterrupted API access. - [Credits](/en/docs/pricing/credits) — Learn the difference between API credits and Company credits, how each type is consumed, and how to monitor your credit usage across searches, reveals, and API calls. - [Plans](/en/docs/pricing/plans) — Learn about the different plans available on TheirStack — compare features, credit allowances, and API access across Free, Starter, Growth, and Enterprise tiers to find the right fit. - [Usage](/en/docs/pricing/usage) — Learn how to view your credit usage, webhook events, and API requests with detailed charts showing breakdowns by status, type, and time period. ## FAQs #### Why can't I see a company that was previously unblurred? When you reveal a company, a company credit is used. This allows you to view all their jobs, technologies, and firmographics, or export that company as many times as you want for 90 days. Since collecting new jobs or technologies incurs a cost, it's not feasible to offer unlimited access to new data indefinitely. However, we are planning an enhancement to offer you a better experience: after 90 days, you will still be able to see the company, but any new jobs or technologies discovered after that period will not be accessible. This ensures you retain the data you've paid for, without receiving updates beyond the initial access period. #### How can I cancel my subscription? You can cancel your subscription at any time. Please go to [this page](https://app.theirstack.com/settings/billing) and click on the "Cancel Subscription" button. Once you complete the cancellation form, you will see that the status plan will be updated to "Cancelled". #### Why was my free plan cancelled? Your free plan may have been cancelled if we detected unusual activity on your account (for example, a disposable email provider or other suspicious activity). If you believe your email provider is legitimate, you can check whether the domain is considered disposable [here](https://verifymail.io/domain/mailcatch.com). If it’s not disposable, please contact support and we can review and reactivate your free plan. If it is a disposable email provider, please sign up again using a valid business email or an official email provider (for example, Gmail or Outlook). #### How can I set to auto recharge credits? You can set to [auto recharge credits](/en/docs/pricing/auto-recharge-credits) at any time. Please go to [this page](https://app.theirstack.com/settings/billing) and click on the "Auto Recharge" button. You can configure to [auto-recharge](/en/docs/pricing/auto-recharge-credits) when [company credits](/en/docs/pricing/credits) or API credits are below a specific number(eg:1000 credits) and you can select the amount. The cost of this credits package auto-charge will be the same credit prices as it was a recurring price. Check the [pricing here](https://www.theirstack.com/en/pricing) #### How can I update my subscription? Updating a subscription isn't currently supported, but you can cancel your current plan and subscribe to a new one. Credits from the new plan will be available immediately, and unused credits from the current plan can be used for up to 12 months from the date they were purchased, even if you cancel your subscription. Here's how it works: 1. Visit your [billing page](https://app.theirstack.com/settings/billing) anytime 2. Click "Update Subscription" to cancel your current plan 3. Select a new plan with more or fewer credits based on your needs 4. You'll pay the full amount for the new plan when your current cycle ends **Important:** Credits from your current billing period aren't prorated or refunded when you make changes. #### How to change my billing information? You can change the billing information at any time: billing address, billing email, tax ID and phone number. 1. Go to [the billing page](https://app.theirstack.com/settings/billing) 2. Click on "Manage Billing" and you will be redirected to the Stripe billing portal. 3. Click on "Update information" 4. Update any of the fields: name, email, address, phone number and tax ID 5. Click on the "Save" button The changes will be applied to the next invoice. #### How can I get a quote for purchasing a list of companies? Our platform operates on a self-service model, which means we don't offer custom quotes for [company lists](/en/docs/app/company-lists). Instead, you can easily calculate the cost yourself: 1. Visit our [company search page](https://app.theirstack.com/search/companies/new) and use filters to find companies matching your criteria (e.g., technologies used, location, size). 2. Note the total number of companies in your filtered results (shown in the top left corner). This represents the number of company credits you'll need. 3. Check our [pricing page](https://www.theirstack.com/en/pricing) to find the plan that best fits your credit needs. #### How to get a receipt or invoice of your purchases? You can get a receipt or invoice of your purchases at any time through the [invoices page](https://app.theirstack.com/settings/invoices). #### How can I see all my revealed companies? Every time you reveal a company, it is added to a company list called ["Companies seen"](/en/docs/app/company-lists/companies-seen). Go to this [company list](https://app.theirstack.com/company-list) to see all your revealed companies.