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Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.
2,920
aziende
Abbiamo dati su 2,920 aziende che usano Cisco Unified Communications Manager. La nostra lista di clienti Cisco Unified Communications Manager è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
---|---|---|---|---|
General Dynamics Information Technology | Stati Uniti | It Services And It Consulting | 103K | $7.9B |
Federal Court of Australia | Australia | Government Administration | 430 | $10M |
Diversified | Stati Uniti | It Services And It Consulting | 5K | $1B |
Leidos | Stati Uniti | It Services And It Consulting | 33K | $14B |
Bank of America | Stati Uniti | Banking | 208K | |
Northrop Grumman | Stati Uniti | Defense And Space Manufacturing | 88K | $35B |
Cisco Systems | Stati Uniti | It Services And It Consulting | 101K | $53B |
Logicalis | Brasile | It Services And It Consulting | 770 | $1.4B |
IMG Information Management Group, Inc. | Stati Uniti | It Services And It Consulting | 55 | $23M |
Amentum | Stati Uniti | Defense And Space Manufacturing | 50K | $2.4M |
SAIC | Stati Uniti | It Services And It Consulting | 36K | $7.7B |
Abile Group, Inc. | Stati Uniti | It Services And It Consulting | 60 | $19M |
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Cisco Unified Communications Manager è utilizzata in 48 paesi
Ci sono 5 alternative a Cisco Unified Communications Manager
Domande frequenti
I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
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Cisco Unified Communications Manager, also known as Cisco CallManager, is a comprehensive IP telephony solution that provides enterprise-level voice and video communication services. It enables businesses to integrate voice, video, data, and mobile applications on a single secure platform. This technology allows organizations to streamline their communication systems, enhance collaboration among employees, and improve overall productivity.
In the category of Call Center Management, Cisco Unified Communications Manager plays a crucial role in ensuring efficient call routing, handling, and monitoring within contact centers. It offers advanced features such as automatic call distribution, interactive voice response, and real-time monitoring capabilities. By utilizing this technology, companies can deliver superior customer service, optimize agent performance, and enhance customer interactions.
Cisco Unified Communications Manager was founded in the late 1990s by Cisco Systems, a leading multinational technology conglomerate based in the United States. The motivation behind the development of this platform was to address the growing demand for scalable and reliable IP telephony solutions in the business environment. Since its inception, Cisco has continually improved and expanded the capabilities of Unified Communications Manager to meet the evolving needs of modern communication infrastructures.
In terms of market share, Cisco Unified Communications Manager continues to be a dominant player in the enterprise communication space. With a significant portion of large corporations and organizations relying on Cisco's solutions for their communication needs, the platform commands a substantial market share within the Call Center Management category. Looking ahead, the forecast suggests that Cisco Unified Communications Manager is poised for further growth as businesses increasingly prioritize digital transformation and advanced communication technologies to stay competitive in the market.
Cisco Unified Communications Manager (CUCM) is a popular choice among companies for managing their call center operations efficiently. This powerful technology offers a wide range of benefits that set it apart from other similar solutions in the market.
Enhanced Call Quality and Reliability
Cisco Unified Communications Manager ensures crystal-clear call quality and high reliability in call center operations. Its advanced features such as codec support, call admission control, and quality of service settings ensure that calls are connected seamlessly without any disruptions. Compared to other technologies, CUCM offers superior call quality, reducing the chances of call drops or poor audio during important client interactions.
Scalability and Flexibility
One of the key advantages of Cisco Unified Communications Manager is its scalability and flexibility. Companies can easily scale their call center operations up or down based on business needs without experiencing any downtime. This flexibility allows for efficient resource utilization and cost savings compared to rigid and less adaptable call center solutions.
Integration Capabilities
Cisco Unified Communications Manager integrates seamlessly with other business applications and systems, providing a holistic view of customer interactions and enabling streamlined workflows. Its extensive integration capabilities with CRM systems, helpdesk software, and productivity tools make it a preferred choice for companies looking to enhance their call center operations with a fully integrated communication solution.
Robust Security Features
Security is a top priority for call center operations, and Cisco Unified Communications Manager offers robust security features to protect sensitive customer data and ensure compliance with industry regulations. Its encryption capabilities, secure signaling protocols, and role-based access control ensure that calls and communications are secure from potential threats, giving companies peace of mind when handling confidential information.
With its unparalleled call quality, scalability, integration capabilities, and security features, Cisco Unified Communications Manager stands out as the preferred choice for companies seeking a reliable and efficient call center management solution.
Cisco Unified Communications Manager (CUCM) is a widely-used solution for call center management, trusted by numerous leading companies across various industries. Here are some real-world case studies showcasing how organizations leverage CUCM to enhance their communication infrastructure:
1. IBM IBM, a global technology giant, has been utilizing Cisco Unified Communications Manager for streamlining its call center operations since 2015. With CUCM, IBM ensures seamless connectivity between its teams and clients, enabling efficient collaboration and customer support.
2. Verizon Verizon, a prominent telecommunications company, adopted Cisco Unified Communications Manager to optimize its call center services back in 2016. By leveraging CUCM, Verizon achieved improved call routing, enhanced call quality, and better overall customer experience.
3. Delta Airlines Delta Airlines, a major player in the airline industry, integrated Cisco Unified Communications Manager into its call center infrastructure in 2017. Through CUCM, Delta Airlines manages its massive call volume effectively, ensuring timely responses to customer inquiries and requests.
These case studies underscore the widespread adoption of Cisco Unified Communications Manager by industry leaders seeking to streamline their call center operations and deliver superior customer service.
Puoi accedere a un elenco aggiornato di aziende che utilizzano Cisco Unified Communications Manager visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 2,920 aziende che utilizzano Cisco Unified Communications Manager.
Cisco Unified Communications Manager è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "It Services And It Consulting", "Government Administration", "It Services And It Consulting", "It Services And It Consulting", "Banking", "Defense And Space Manufacturing", "It Services And It Consulting", "It Services And It Consulting", "It Services And It Consulting", "Defense And Space Manufacturing". Per un elenco completo di tutti i settori che utilizzano Cisco Unified Communications Manager, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano Cisco Unified Communications Manager includono General Dynamics Information Technology, Federal Court of Australia, Diversified, Leidos, Bank of America, Northrop Grumman, Cisco Systems, Logicalis, IMG Information Management Group, Inc., Amentum e molte altre. Puoi trovare un elenco completo di 2,920 aziende che utilizzano Cisco Unified Communications Manager su TheirStack.com.
Secondo i nostri dati, Cisco Unified Communications Manager è più popolare in Stati Uniti (1,254 companies), Regno Unito (147 companies), Canada (119 companies), Francia (70 companies), India (66 companies), Germania (59 companies), Spagna (52 companies), Australia (46 companies), Singapore (28 companies), Brasile (25 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano Cisco Unified Communications Manager cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.