Question 1

What is pricing based on?

Accepted Answer

Our pricing follows a credit-based system. The Free plan includes 50 company credits and 200 API credits per month. For higher usage needs, paid plans begin at 90€ monthly, with volume discounts available on larger plans.

Question 2

How does a company credit work?

Accepted Answer

A company credit allows you to access to all job postings, technologies used and firmographics (location, industry, size, etc.) of a company through app.theirstack.com.

How company credits work:
- When you reveal or export a company, a company credit is consumed. 
- You can view or export that same company unlimited times for 90 days. 
 - Unused paid credits will roll over and accumulate in your account.

Question 3

How does a api credit work?

Accepted Answer

API credits are used for API requests or webhooks. One API Credit is consumed for each record (job or company) returned from our API endpoints or dispatched via Webhooks.

How API credits work:
- Credits are only consumed when the API returns data in the response or when a webhook event is dispatched. 
- Each API call or webhook event is processed independently - repeated requests for the same data will consume credits each time. 
- Unused paid credits will roll over and accumulate in your account.

Question 4

Can I use TheirStack just for exporting data once?

Accepted Answer

Yes, you can. You have the option to purchase a credits package (one-time payment) or subscribe for just one month and cancel once you've finished your work.

Question 5

Can I cancel my TheirStack subscription at any time?

Accepted Answer

Yes, you can. You can modify or cancel your plan anytime from your dashboard. Even after canceling, you can access your premium plan until your current subscription period ends.

Question 6

When do credits reset? Do they rollover?

Accepted Answer

For monthly subscription, you will receive new credits each month on your billing date. 
 For yearly subscription, you receive all credits upfront, which reset annually on your subscription anniversary. 
 Unused paid credits will roll over and accumulate in your account for all new plans starting after 2024-12-13.

Question 7

Can I share my subscription with my team?

Accepted Answer

Yes, you can. You can invite your team members to join your workspace and share the credits with them. There is no limit to the number of users you can invite.

Pricing & Plans

How do credits work?