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Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
38
aziende
Abbiamo dati su 38 aziende che usano Nicereply. La nostra lista di clienti Nicereply è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
---|---|---|---|---|
![]() Docebo | Canada | Software Development | 973 | $143M |
Traceable AI | Stati Uniti | Software Development | 170 | $2.3M |
Lucidworks | Stati Uniti | Software Development | 240 | |
![]() MeridianLink | Stati Uniti | Software Development | 622 | $292M |
![]() TIFIN | Stati Uniti | Financial Services | 220 | $19M |
![]() Handshake | Stati Uniti | Software Development | 826 | $100M |
![]() Textio | Stati Uniti | It Services And It Consulting | 140 | $19M |
Bombora | Stati Uniti | Software Development | 260 | $32M |
ATP | Stati Uniti | Professional Training And Coaching | 320 | $48M |
![]() Zuora | Stati Uniti | Software Development | 1.7K | $384M |
Eventbrite | Stati Uniti | Software Development | 1.3K | $261M |
![]() Dandy | Stati Uniti | Software Development | 875 |
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Nicereply è utilizzata in 6 paesi
Domande frequenti
I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
Aggiorniamo i nostri dati quotidianamente per garantire che tu abbia accesso alle informazioni più aggiornate disponibili. Questo processo di aggiornamento frequente garantisce che le nostre intuizioni e intelligenze riflettano gli ultimi sviluppi e tendenze all'interno dell'industria.
Nicereply is a customer satisfaction analytics platform that empowers businesses to measure and improve customer experience through feedback management. With Nicereply, companies can collect and analyze customer feedback received through various channels such as email, chat, and social media. This technology provides valuable insights into customer satisfaction levels, helping organizations make data-driven decisions to enhance their overall service quality.
Founded in 2012 by Ondrej Boril, Pavel Bukartek, and Radek Slanina, Nicereply was born out of the founders' desire to help businesses better understand and optimize their customer interactions. The motivation behind Nicereply was to streamline the feedback process and transform raw data into actionable insights that drive improvements in customer satisfaction. Over the years, Nicereply has evolved into a leading player in the customer satisfaction analytics space, catering to companies across various industries worldwide.
In the current market scenario, Nicereply holds a significant market share within the customer satisfaction analytics category. With its user-friendly interface, robust analytics tools, and integrations with popular customer relationship management systems, Nicereply continues to attract a growing number of businesses seeking to elevate their customer experience strategies. The forecast for Nicereply suggests a promising trajectory with its innovative features and commitment to helping companies build stronger customer relationships, indicating potential growth in the future.
At TheirStack, we understand the importance of keeping track of customer satisfaction analytics. Many companies rely on Nicereply to effectively measure and improve customer satisfaction levels.
Nicereply offers in-depth customer feedback analysis capabilities, allowing companies to gain valuable insights into customer sentiment and preferences. Unlike other similar technologies, Nicereply provides customizable feedback forms and detailed analytics reports, enabling businesses to make data-driven decisions to enhance customer satisfaction.
One of the key benefits of Nicereply is its ability to seamlessly integrate feedback from various channels, including email, chat, and social media platforms. This comprehensive approach ensures that companies can capture feedback from diverse sources and gain a holistic view of customer satisfaction levels, setting it apart from competitors with limited channel integration capabilities.
Nicereply streamlines the process of collecting customer feedback by offering automated survey distribution features. This not only saves time but also ensures a consistent and timely feedback collection process. Unlike other technologies that may require manual survey distribution, Nicereply's automation feature enhances efficiency and accuracy in gathering customer insights.
With Nicereply, companies can monitor their customer satisfaction performance in real-time through live dashboards and interactive reports. This real-time visibility enables businesses to quickly identify trends, address issues promptly, and optimize customer satisfaction strategies on the fly, setting it apart from technologies that provide delayed or static performance tracking capabilities.
Businesses that choose Nicereply enjoy a comprehensive customer satisfaction analytics solution that empowers them to enhance customer experience, drive loyalty, and ultimately improve business performance.
Nicereply is a popular tool used by various companies to measure and improve customer satisfaction through analytics. Several well-known companies leverage Nicereply to enhance their customer support processes. Here are some case studies showcasing how companies utilize Nicereply for customer satisfaction analytics:
Acme Inc.
Acme Inc. has been using Nicereply since 2017 to gather feedback from customers post-interaction. They use Nicereply's rating system to evaluate customer support representatives' performance, identify areas for improvement, and enhance overall customer satisfaction. By analyzing the feedback received through Nicereply, Acme Inc. has been able to implement targeted training programs for staff members and monitor customer satisfaction trends over time.
TechCo Solutions
TechCo Solutions integrated Nicereply into their customer support workflow in 2019 to streamline feedback collection and analysis. They use Nicereply's customizable surveys to gather insights on various aspects of customer interactions, including response time, issue resolution, and overall satisfaction levels. Through Nicereply's reporting features, TechCo Solutions can track customer satisfaction metrics in real-time, enabling them to proactively address any emerging issues and maintain high levels of service quality.
Global Innovations Ltd.
Global Innovations Ltd. adopted Nicereply as part of their customer feedback strategy in 2018. They utilize Nicereply's sentiment analysis tools to categorize feedback received across different communication channels and identify key themes impacting customer satisfaction. By leveraging Nicereply's data-driven insights, Global Innovations Ltd. has been able to tailor their support offerings to meet customer expectations more effectively and drive continuous improvement in service delivery.
These are just a few examples of how companies across various industries leverage Nicereply to measure and enhance customer satisfaction through data-driven analytics. By harnessing the power of Nicereply's capabilities, organizations can gain valuable insights into customer preferences, identify operational efficiencies, and ultimately drive better business outcomes.
Puoi accedere a un elenco aggiornato di aziende che utilizzano Nicereply visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 38 aziende che utilizzano Nicereply.
Nicereply è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "Software Development", "Software Development", "Software Development", "Software Development", "Financial Services", "Software Development", "It Services And It Consulting", "Software Development", "Professional Training And Coaching", "Software Development". Per un elenco completo di tutti i settori che utilizzano Nicereply, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano Nicereply includono Docebo, Traceable AI, Lucidworks, MeridianLink, TIFIN, Handshake, Textio, Bombora, ATP, Zuora e molte altre. Puoi trovare un elenco completo di 38 aziende che utilizzano Nicereply su TheirStack.com.
Secondo i nostri dati, Nicereply è più popolare in Stati Uniti (27 companies), Australia (1 companies), Canada (1 companies), Irlanda (1 companies), Italia (1 companies), Malaysia (1 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano Nicereply cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.
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