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LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
1,547
aziende
Abbiamo dati su 1,547 aziende che usano LiveChat. La nostra lista di clienti LiveChat è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
---|---|---|---|---|
’s Heeren Loo | Paesi Bassi | Hospitals And Health Care | 10K | $6.2M |
Compass Education | Australia | Software Development | 236 | $10M |
Amyris | Stati Uniti | Pharmaceutical Manufacturing | 1.5K | $223M |
LVMH Client Services | Francia | Retail Luxury Goods And Jewelry | 110 | |
Glasdon International Limited | Regno Unito | Manufacturing | 15 | |
Green Retreats | Regno Unito | Construction | 201 | $7.7M |
Medical Departures Inc. | Singapore | Hospitals And Health Care | 51 | $2M |
Durham College | Canada | Higher Education | 3.1K | $3.3M |
Odoo | Belgio | Software Development | 4.5K | $200M |
AWeber | Stati Uniti | It Services And It Consulting | 110 | $25M |
Park Cameras | Regno Unito | Computers And Electronics Manufacturing | 46 | $7.1M |
![]() Rocket Lawyer | Stati Uniti | Law Practice | 444 | $25M |
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Statistiche sull'Uso delle Tecnologie e Quota di Mercato
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LiveChat è utilizzata in 41 paesi
Ci sono 22 alternative a LiveChat
Domande frequenti
I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
Aggiorniamo i nostri dati quotidianamente per garantire che tu abbia accesso alle informazioni più aggiornate disponibili. Questo processo di aggiornamento frequente garantisce che le nostre intuizioni e intelligenze riflettano gli ultimi sviluppi e tendenze all'interno dell'industria.
LiveChat is a popular technology used in the realm of Customer Support Chat, offering businesses a platform to engage with their customers in real-time. It enables companies to provide instant assistance, answer queries, and resolve issues efficiently, ultimately enhancing customer satisfaction and loyalty. LiveChat facilitates seamless communication between customers and support representatives through chat interfaces embedded on websites or applications.
LiveChat falls under the category of Customer Support Chat systems, which serve as crucial tools for businesses looking to deliver personalized and timely assistance to their customers. These systems empower companies to offer round-the-clock support, streamline communication processes, and improve overall customer experience. LiveChat solutions are often integrated with knowledge bases, ticketing systems, and CRM platforms to provide comprehensive support services.
Founded in 2002 by Mariusz Cieply and Mariusz Gralewski, LiveChat originated from their shared vision of revolutionizing online customer service. Initially developed as a simple chat tool, it has evolved into a robust customer support platform serving a diverse clientele worldwide. Over the years, LiveChat has garnered a significant market share within the Customer Support Chat category, solidifying its position as a leading solution in the industry. With the growing emphasis on customer experience and the shift towards digital engagement, LiveChat is poised to witness continued growth in the foreseeable future. Its user-friendly interface, advanced features, and proactive support capabilities are expected to drive further adoption and market expansion.
LiveChat is a powerful tool that companies use to enhance their customer support services and improve overall customer experience. By integrating LiveChat into their websites or applications, businesses can engage with their customers in real-time, leading to higher customer satisfaction and increased sales.
LiveChat allows for instant communication between customers and support agents. Unlike traditional email or phone support, LiveChat enables real-time conversations, resulting in quicker issue resolution and customer satisfaction.
With LiveChat, companies can provide seamless support across multiple channels, such as websites, mobile apps, and social media platforms. This omnichannel approach ensures that customers can reach out for help through their preferred channel, enhancing accessibility and convenience.
LiveChat can be integrated with AI-powered chatbots to automate responses to common customer queries. This not only reduces workload for support agents but also ensures round-the-clock availability for customers, improving the overall efficiency of customer support operations.
LiveChat provides valuable analytics and insights into customer interactions, allowing companies to track performance metrics, identify trends, and make data-driven decisions to enhance their customer support strategy. This data-driven approach sets LiveChat apart from other similar technologies by offering a comprehensive view of customer interactions and service quality.
In conclusion, LiveChat offers a wide range of benefits for companies looking to elevate their customer support capabilities, providing a competitive edge in today's digital landscape.
LiveChat is a popular customer support chat tool used by various companies across different industries to enhance their customer service experiences. Here are some real-world case studies showcasing how companies leverage LiveChat effectively:
1. Nike Nike, the global sportswear giant, utilizes LiveChat on its e-commerce platform to provide real-time assistance to customers during the purchasing process. Since implementing LiveChat in 2018, Nike has seen a significant increase in average order value and customer satisfaction levels. The company values the direct interaction with customers that LiveChat enables, improving their overall shopping experience.
2. Shopify Shopify, a leading e-commerce platform, integrated LiveChat into its customer support operations to offer immediate assistance to merchants using its platform. By incorporating LiveChat in 2016, Shopify has streamlined its support process, reduced response times, and resolved customer queries more efficiently. The tool has become an integral part of Shopify's customer service strategy, contributing to overall client retention and satisfaction.
3. Airbnb Airbnb, the renowned online marketplace for lodging and tourism experiences, implemented LiveChat as part of its customer service channels to address booking inquiries and resolve issues faced by both hosts and guests. Since adopting LiveChat in 2017, Airbnb has witnessed improved guest engagement, quicker issue resolution times, and enhanced service personalization. The tool has proven crucial in maintaining Airbnb's reputation for exceptional customer service in the hospitality industry.
These case studies demonstrate the diverse applications of LiveChat across different sectors, emphasizing its value in enhancing customer interactions, improving response times, and ultimately driving business success.
Puoi accedere a un elenco aggiornato di aziende che utilizzano LiveChat visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 1,547 aziende che utilizzano LiveChat.
LiveChat è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "Hospitals And Health Care", "Software Development", "Pharmaceutical Manufacturing", "Retail Luxury Goods And Jewelry", "Manufacturing", "Construction", "Hospitals And Health Care", "Higher Education", "Software Development", "It Services And It Consulting". Per un elenco completo di tutti i settori che utilizzano LiveChat, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano LiveChat includono ’s Heeren Loo, Compass Education, Amyris, LVMH Client Services, Glasdon International Limited, Green Retreats, Medical Departures Inc., Durham College, Odoo, AWeber e molte altre. Puoi trovare un elenco completo di 1,547 aziende che utilizzano LiveChat su TheirStack.com.
Secondo i nostri dati, LiveChat è più popolare in Stati Uniti (305 companies), Regno Unito (208 companies), Paesi Bassi (54 companies), Canada (53 companies), Germania (46 companies), Australia (35 companies), Francia (35 companies), Malaysia (19 companies), Singapore (15 companies), Belgio (13 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano LiveChat cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.