Agile CRM is a customer relationship management (CRM) software designed to help businesses manage interactions with current and potential customers. It offers a range of features including contact management, sales automation, marketing automation, web analytics, and social suite. Agile CRM aims to streamline the sales and marketing processes by providing a centralized platform for customer data and communication tracking.
CRM software like Agile CRM falls under the category of business tools that enable companies to manage their relationships and interactions with customers and potential customers. It helps organizations to improve customer service, increase sales, and streamline marketing efforts. Agile CRM, specifically, focuses on providing a user-friendly and customizable CRM solution for businesses of all sizes.
Agile CRM was founded in 2013 by Manohar Chapalamadugu with the vision of creating a comprehensive CRM software that integrates sales, marketing, and service automation. The motivation behind Agile CRM was to offer a flexible and affordable CRM solution that could cater to the needs of both small businesses and enterprises. Since its inception, Agile CRM has gained popularity for its ease of use and robust features.
As of the latest data available, Agile CRM holds a significant market share within the CRM software category, especially among small to medium-sized businesses. With the increasing demand for integrated CRM solutions and the company's continuous innovation and updates, it is forecasted that Agile CRM's market share is likely to grow in the future. The flexibility and scalability of Agile CRM make it a versatile option for companies looking to enhance their customer management processes.
