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It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
2,908
Unternehmen
Wir haben Daten zu 2,908 Unternehmen, die Salesforce Service Cloud verwenden. Unsere Salesforce Service Cloud Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
NeuraFlash | Vereinigte Staaten | Software Development | 410 | $7M |
![]() Coinbase | Vereinigte Staaten | Internet Publishing | 5.2K | $7.2B |
![]() Smartsheet | Vereinigte Staaten | Software Development | 4.1K | $551M |
Cognizant Technology Solutions | Vereinigte Staaten | It Services And It Consulting | 341K | $19B |
Common | Vereinigte Staaten | Real Estate | 260 | $29M |
![]() SmithRx | Vereinigte Staaten | Hospitals And Health Care | 350 | $3.5M |
Cognizant | Vereinigte Staaten | It Services And It Consulting | 355K | $19B |
Dice | Vereinigte Staaten | Software Development | 736 | $12M |
DealerOn, Inc. | Vereinigte Staaten | It Services And It Consulting | 440 | $110M |
WeWork India | Indien | Real Estate | 420 | |
![]() WeWork | Vereinigte Staaten | Real Estate | 6.6K | $2.3B |
8x8 | Vereinigte Staaten | It Services And It Consulting | 2.7K |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
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Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
Salesforce Service Cloud is a robust customer relationship management (CRM) platform that enables businesses to deliver personalized support and exceptional service to their customers. It is a cloud-based solution that empowers companies to streamline their customer service processes, resolve inquiries efficiently, and build long-lasting customer relationships. With features such as case management, omnichannel support, knowledge base integration, and automation tools, Salesforce Service Cloud is designed to enhance customer satisfaction and drive business growth through superior service delivery.
In the realm of CRM solutions, Salesforce Service Cloud stands out as a top player offering a comprehensive set of tools and functionalities specifically tailored for customer service teams. It falls under the broader category of CRM software, which encompasses technologies designed to manage and analyze customer interactions and data throughout the customer lifecycle to foster improved relationships and drive sales growth. Salesforce Service Cloud goes beyond traditional CRM capabilities by focusing on the unique needs of service organizations, providing them with the tools to deliver exceptional support experiences across multiple channels.
Founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez, Salesforce Service Cloud emerged as part of Salesforce's broader CRM offerings aimed at revolutionizing customer relationship management through cloud-based technologies. The motivation behind the creation of Service Cloud was to address the growing importance of customer service in the business landscape and provide organizations with a solution that could help them deliver seamless and personalized customer experiences. Since its inception, Salesforce Service Cloud has continued to evolve, incorporating advanced features and capabilities to meet the changing demands of the market.
Currently, Salesforce Service Cloud holds a significant market share within the CRM software category, with a strong presence in various industries ranging from retail and finance to healthcare and technology. As businesses increasingly prioritize customer service excellence, the demand for CRM solutions like Salesforce Service Cloud is expected to grow further. Industry projections suggest that the market share of Salesforce Service Cloud is likely to expand in the coming years as more companies recognize the value of investing in advanced customer service technologies to drive operational efficiency and customer satisfaction.
Salesforce Service Cloud is a powerful customer relationship management (CRM) solution that empowers companies to deliver exceptional customer service experiences. By utilizing Salesforce Service Cloud, businesses can streamline their customer support processes, enhance customer engagement, and drive overall satisfaction.
Increased Efficiency: Salesforce Service Cloud offers a range of tools and features that automate repetitive tasks, such as case routing and resolution, leading to increased operational efficiency. This level of automation sets it apart from traditional CRM systems, allowing teams to focus more on strategic customer interactions.
360-Degree Customer View: One of the key benefits of Salesforce Service Cloud is its ability to provide a comprehensive view of each customer interaction across all channels. This holistic view enables businesses to deliver personalized and consistent support, surpassing the capabilities of legacy CRM platforms.
Omni-Channel Support: Salesforce Service Cloud supports omnichannel communication, allowing customers to reach out through their preferred channels seamlessly. This omnichannel approach ensures a cohesive customer experience, unlike siloed systems that struggle to integrate various communication channels effectively.
AI-Powered Insights: Leveraging artificial intelligence (AI), Salesforce Service Cloud can analyze customer data to provide valuable insights and predictive analytics. This proactive approach enables companies to anticipate customer needs and deliver personalized support efficiently, a feature lacking in many traditional CRM solutions.
In conclusion, Salesforce Service Cloud stands out in the CRM landscape due to its robust features, advanced capabilities, and seamless integration possibilities, making it the preferred choice for companies looking to elevate their customer service efforts.
Salesforce Service Cloud is a prominent CRM platform used by various companies across different industries to enhance customer service operations and streamline engagements. Let's delve into a few case studies showcasing how companies leverage Salesforce Service Cloud effectively:
Autodesk, a leader in 3D design, engineering, and entertainment software, started using Salesforce Service Cloud to centralize customer information and optimize support workflows. By implementing Service Cloud, Autodesk's support agents gained a unified view of customer interactions, leading to faster query resolutions and improved customer satisfaction. The company began utilizing Salesforce Service Cloud in 2017 and has since seen a significant increase in operational efficiency and customer service quality.
T-Mobile, a major telecommunications company, adopted Salesforce Service Cloud to revolutionize its customer support processes. By leveraging the capabilities of Service Cloud, T-Mobile empowered its agents to provide personalized and efficient support to customers across various channels. The integration of Service Cloud enabled T-Mobile to enhance case management, automate repetitive tasks, and deliver seamless omnichannel experiences. T-Mobile embarked on its Salesforce Service Cloud journey in 2016, witnessing remarkable improvements in customer engagement and loyalty.
Unilever, a renowned consumer goods company, turned to Salesforce Service Cloud to modernize its customer service operations and drive meaningful interactions with consumers. With Service Cloud, Unilever gained a comprehensive view of customer data, enabling personalized engagement and efficient query resolution. By implementing Salesforce Service Cloud in 2018, Unilever revamped its customer service strategy, delivering seamless support experiences and generating valuable insights for enhancing product offerings and customer satisfaction.
These case studies exemplify how leading companies like Autodesk, T-Mobile, and Unilever have successfully harnessed the power of Salesforce Service Cloud to elevate their customer service capabilities, drive operational excellence, and foster long-term customer relationships.
Sie können eine aktuelle Liste von Unternehmen, die Salesforce Service Cloud verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 2,908 Unternehmen, die Salesforce Service Cloud verwenden.
Salesforce Service Cloud wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Software Development", "Internet Publishing", "Software Development", "It Services And It Consulting", "Real Estate", "Hospitals And Health Care", "It Services And It Consulting", "Software Development", "It Services And It Consulting", "Real Estate", verwendet. Für eine umfassende Liste aller Branchen, die Salesforce Service Cloud nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die Salesforce Service Cloud verwenden, umfassen NeuraFlash, Coinbase, Smartsheet, Cognizant Technology Solutions, Common, SmithRx, Cognizant, Dice, DealerOn, Inc., WeWork India und viele mehr. Sie können eine vollständige Liste von 2,908 Unternehmen, die Salesforce Service Cloud nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist Salesforce Service Cloud am beliebtesten in Vereinigte Staaten (1,355 companies), Vereinigtes Königreich (178 companies), Kanada (105 companies), Frankreich (91 companies), Indien (76 companies), Deutschland (68 companies), Australien (58 companies), Spanien (49 companies), Niederlande (31 companies), Brasilien (23 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die Salesforce Service Cloud verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.
Salesforce Service Cloud wird in 53 Ländern verwendet