Introduction

What is TheirStackProduct updatesBlog

Data

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Pricing and Billing

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Adding a technology or job filter to your company searchBackfilling a job boardHow to fetch jobs periodically using the Jobs APIHow to Choose the Best Way to Access TheirStack DataHow to find old jobsHow to get access to datasetsHow to identify companies with problems your software solvesOutreach companies actively hiringHow to send a slack message for every new job foundMonitoring open jobs from current and past customersIntegration guide for sales intelligence software

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Pricing FAQs

Frequently asked questions about our pricing.

Why can't I see a company that was previously unblurred?

When you reveal a company, a company credit is used. This allows you to view all their jobs, technologies, and firmographics, or export that company as many times as you want for 90 days.

Since collecting new jobs or technologies incurs a cost, it's not feasible to offer unlimited access to new data indefinitely.

However, we are planning an enhancement to offer you a better experience: after 90 days, you will still be able to see the company, but any new jobs or technologies discovered after that period will not be accessible. This ensures you retain the data you've paid for, without receiving updates beyond the initial access period.

How can I cancel my subscription?

You can cancel your subscription at any time. Please go to this page and click on the "Cancel Subscription" button.

Once you complete the cancellation form, you will see that the status plan will be updated to "Cancelled".

How can I set to auto recharge credits?

You can set to auto recharge credits at any time. Please go to this page and click on the "Auto Recharge" button.

You can configure to auto-recharge when company credits or api credits are bellow a specific number(eg:1000 credits) and you can select the amount.

The cost of this credits package auto-charge will be the same credit prices as it was a recurren price. Check the pricing here

How can I update my subscription?

You can update your subscription at any time. Please go to this page and click on the "Update Subscription" button.

When you update your subscription, the credits for the rest of the billing period won't be prorated. You will need to pay the full amount of the new plan.

How to change my billing information?

You can change the billing information at any time: billing address, billing email, tax ID and phone number.

  1. Go to the billing page
  2. Click on "Manage Billing" and you will be redirected to the Stripe billing portal.
  3. Click on "Update information"
  4. Update any of the fields: name, email, address, phone number and tax ID
  5. Click on the "Save" button

The changes will be applied to the next invoice.

How can I get a quote for purchasing a list of companies?

Our platform operates on a self-service model, which means we don't offer custom quotes for company lists. Instead, you can easily calculate the cost yourself:

  1. Visit our company search page and use filters to find companies matching your criteria (e.g., technologies used, location, size).

  2. Note the total number of companies in your filtered results (shown in the top left corner). This represents the number of company credits you'll need.

  3. Check our pricing page to find the plan that best fits your credit needs.

How to get a receipt or invoice of your purchases?

You can get a receipt or invoice of your purchases at any time through the invoices page.

How can I see all my revealed companies?

Every time you reveal a company, it is added to a company list called "Companies seen". Go to this company list to see all your revealed companies.

How is this guide?

Last updated on

Credits

Learn the difference between API credits and company credits and how to view your credit usage.

Clay

How to add a new column in Clay table with TheirStack data and how to create a new table in Clay with TheirStack data.

On this page

Why can't I see a company that was previously unblurred?
How can I cancel my subscription?
How can I set to auto recharge credits?
How can I update my subscription?
How to change my billing information?
How can I get a quote for purchasing a list of companies?
How to get a receipt or invoice of your purchases?
How can I see all my revealed companies?