Users and Teams

Signing in

TheirStack accounts are passwordless, so there is no password to create, remember, reset, or change. To sign in, go to app.theirstack.com and use either option on the login screen:

• Click Continue with Google to sign in with your Google account, or
• Type your email, click Continue, and enter the one-time code we email you.

Your email address is your identity, so you can switch between these two methods anytime as long as they point to the same address. If the one-time code doesn't arrive within a couple of minutes, check your spam folder and use Resend code on the login screen.

What is a team?

A team is a group of users who share the same workspace. They will share the same billing plans, saved searches, company lists, and more.

We don't charge for the number of users in a team. You can invite as many users as you want.

Team roles and permissions

There are 2 roles in a team:

• Member: Can do everything except what admins can do.
• Owner:
  • Can add and remove team members.
  • Can change other members' roles.
  • Receives consumption alerts. Eg: when 75% of the credits are used.

FAQs

How do I add a team member?

To add a team member:

1. Go to the team page.
2. Click on the "Invite member" button.
3. Enter the email address of the person you want to add.
4. Click on the "Invite" button.

Your new member will receive an email to join the team.

How do I change or reset my password?

There is nothing to reset, because TheirStack accounts have no password. Sign-in is passwordless: use Continue with Google or the one-time code we email you. See Signing in above.