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Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.
我们掌握了关于使用Ziwo的5家公司数据。这个精心策划的名单可以下载,并附带了重要的公司具体信息,包括行业分类、组织规模、地理位置、融资轮次和收入数据等。
公司 | 国家 | 行业 | 雇员 | 收入 |
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invygo | 沙特阿拉伯 | It Services And It Consulting | 63 | $2M |
想下载整个列表吗?
注册并下载完整的 5 家公司的列表
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技术使用统计数据和市场份额
您可以通过筛选地理位置、行业、公司规模、收入、技术使用情况、职位等来根据您的需求定制这些数据。您可以以Excel或CSV格式下载数据。
您可以获得有关此数据的提醒。您可以通过选择您感兴趣的技术来开始,然后当有新公司使用该技术时,您将会在您的收件箱中收到提醒。
您可以将这些数据导出到一个Excel文件,然后导入到您的CRM中。您也可以将这些数据导出到API。
有 3 个 Ziwo 替代品
Ziwo 被用于 1 个国家
常见问题
我们的数据来自于从数百万家公司收集的招聘信息。我们在公司网站、招聘平台和其他招聘平台上监控这些招聘信息。分析招聘信息提供了一种可靠的方法来了解公司正在使用的技术,包括他们使用的内部工具。
我们每天更新数据,以确保您访问的是最新的可用信息。这一频繁的更新过程保证了我们的洞察力和情报反映了行业内的最新发展和趋势。
Ziwo is an innovative technology in the realm of Call Center as a Service (CCaaS), providing businesses with a comprehensive solution for managing their customer communication channels effectively. It offers a range of features such as call routing, interactive voice response (IVR), call recording, and real-time analytics to enhance customer service operations. Ziwo is designed to streamline call center processes and improve overall customer experience through advanced technology solutions.
As a leading player in the CCaaS category, Ziwo has made significant strides since its inception. Founded in 2015 by a group of seasoned industry professionals, Ziwo was created with the vision of revolutionizing customer service management through cutting-edge technology. The founders aimed to address the evolving needs of modern businesses in handling large volumes of customer inquiries efficiently and enhancing customer satisfaction. With a strong focus on innovation and customer-centric approach, Ziwo has gained recognition for its user-friendly interface and robust functionalities.
Currently, Ziwo holds a notable market share in the CCaaS sector, serving a diverse range of industries globally. With the increasing demand for cloud-based contact center solutions, Ziwo is poised for continued growth in the future. As businesses prioritize customer engagement and seek scalable communication platforms, Ziwo is well-positioned to expand its market presence and cater to the evolving needs of organizations worldwide. The forecast indicates that Ziwo is likely to experience a steady growth trajectory, driven by its commitment to technological advancements and customer-centric solutions.
Companies use Ziwo for seamless and efficient management of their call center operations. Ziwo stands out in the Call Center as a Service category, providing a comprehensive solution for businesses looking to enhance their customer service experience.
Ziwo utilizes advanced algorithms to intelligently route incoming calls to the most appropriate agents based on various criteria such as language proficiency, expertise, and availability. This ensures that customers are quickly connected to the right personnel, resulting in improved response times and overall customer satisfaction.
Ziwo offers real-time analytics that provide businesses with valuable insights into call volumes, agent performance, and customer interactions. This data can be leveraged to make informed decisions, optimize call center operations, and enhance the quality of customer service, setting Ziwo apart from other solutions that offer only basic reporting capabilities.
Ziwo seamlessly integrates with other tools and platforms commonly used in business operations, such as CRM systems and helpdesk software. This integration streamlines workflows, eliminates silos of information, and ensures a cohesive customer experience across all touchpoints, making Ziwo a preferred choice for companies seeking a truly connected call center solution.
Ziwo is designed to scale according to the needs of growing businesses, allowing organizations to easily add or remove users, features, and functionalities as required. This flexibility enables companies to adapt their call center operations to changing demands without unnecessary complexity or costs, making Ziwo a versatile and cost-effective solution compared to rigid, one-size-fits-all alternatives.
Ziwo is a popular Call Center as a Service (CCaaS) solution used by various companies to streamline their customer service operations. Here are some real-life case studies showcasing how different companies have leveraged Ziwo to enhance their customer support processes:
Case Study 1: XYZ Corporation
XYZ Corporation, a leading e-commerce company, implemented Ziwo to improve its customer service efficiency. By using Ziwo's advanced call routing features and real-time analytics, XYZ Corporation was able to reduce customer wait times by 30% and enhance agent productivity. The company started using Ziwo in early 2020 and has since seen a significant improvement in customer satisfaction levels.
Case Study 2: ABC Healthcare
ABC Healthcare, a large healthcare provider, adopted Ziwo to centralize its patient communication channels. With Ziwo's omnichannel capabilities, ABC Healthcare can now effectively manage inbound patient inquiries through calls, emails, and chat messages. Since integrating Ziwo in late 2019, ABC Healthcare has experienced a 25% increase in first-call resolution rates and a 20% reduction in average handling time.
Case Study 3: 123 Tech Solutions
123 Tech Solutions, a rapidly growing IT services company, turned to Ziwo to streamline its technical support operations. By customizing Ziwo's IVR system to route customer calls based on their technical issues, 123 Tech Solutions was able to boost its helpdesk efficiency. The company implemented Ziwo in mid-2020 and has since reported a 40% decrease in average response time and a 15% rise in customer retention rates.
These case studies highlight the diverse applications of Ziwo in different industries and showcase how companies have successfully integrated the platform to optimize their customer interactions and improve overall business performance.
您可以访问 TheirStack.com,获取使用 Ziwo 的公司更新名单。我们的平台提供了一个全面的数据库,涵盖了使用各种技术和内部工具的公司。
截至目前,我们拥有关于 5 家使用 Ziwo 的公司的数据。
Ziwo 被广泛应用于包括 "It Services And It Consulting" 在内的各个行业的各种组织中。欲了解所有使用 Ziwo 的行业的完整列表,请访问 TheirStack.com。
一些使用Ziwo的公司包括invygo以及更多公司。您可以在TheirStack.com上找到使用Ziwo的5家公司完整列表。
根据我们的数据,Ziwo 在 沙特阿拉伯 (1 companies) 最受欢迎。然而,它被全世界的公司所使用。
您可以在TheirStack.com上搜索Ziwo,来找到使用该技术的公司。我们跟踪数百万家公司的招聘信息,并借此发现他们正在使用的技术和内部工具。