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It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
4,965
Unternehmen
Wir haben Daten zu 4,965 Unternehmen, die Avaya verwenden. Unsere Avaya Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
NeuraFlash | Vereinigte Staaten | Software Development | 410 | $7M |
NTT Ltd. | Vereinigtes Königreich | It Services And It Consulting | 140K | $8.3B |
Concentrix | Vereinigte Staaten | It Services And It Consulting | 315K | $6.3B |
Tesla | Vereinigte Staaten | Motor Vehicle Manufacturing | 65K | $75B |
General Dynamics Information Technology | Vereinigte Staaten | It Services And It Consulting | 103K | $7.9B |
Sabio Group | Vereinigtes Königreich | It Services And It Consulting | 1K | $35M |
Bank of America | Vereinigte Staaten | Banking | 208K | |
Texas Tech University | Vereinigte Staaten | Higher Education | 11K | $588M |
CVS Health | Vereinigte Staaten | Hospitals And Health Care | 300K | $331B |
Vereinigte Staaten | It Services And It Consulting | 2 | ||
NovelVox | Vereinigte Staaten | Software Development | 201 | $8M |
PlusNet Solutions | Spanien | It Services And It Consulting | 90 | $4.7M |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
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Es gibt 3 Alternativen zu Avaya
Avaya wird in 64 Ländern verwendet
Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
Avaya is a prominent technology company known for its innovative solutions in the realm of communication and collaboration. With a focus on enhancing customer experience and streamlining business communications, Avaya offers a range of products and services tailored to meet the diverse needs of modern enterprises. Leveraging cutting-edge technologies, Avaya empowers organizations to effectively engage with their customers, employees, and partners to drive better outcomes.
Avaya falls within the category of Call Center as a Service (CCaaS), which is a cloud-based solution that enables businesses to set up and manage call centers without the need for on-premise infrastructure. CCaaS solutions like Avaya provide companies with the flexibility to scale their call center operations seamlessly, optimize customer interactions, and improve overall service quality. By centralizing communication channels and leveraging advanced features such as automated call routing and real-time analytics, Avaya helps businesses deliver exceptional customer service experiences.
Founded in 2000, Avaya emerged as a spin-off from Lucent Technologies with a vision to revolutionize the communication landscape for businesses. The company's deep-rooted expertise in telephony and networking technologies has positioned it as a leader in the communications industry. Over the years, Avaya has continuously evolved its product offerings to stay ahead of market trends and address the changing needs of organizations worldwide.
As of the latest market data, Avaya holds a significant market share in the CCaaS segment, thanks to its robust suite of communication tools and extensive customer base. With the growing demand for cloud-based communication solutions, Avaya is poised to experience further growth in the future. By focusing on innovation and customer-centricity, Avaya is well-positioned to capitalize on emerging opportunities in the market and maintain its competitive edge in the evolving landscape of communication technologies.
Avaya is a popular choice for companies looking to enhance their Call Center as a Service operations due to its robust features and reliability. Companies use Avaya for a wide range of benefits it offers.
Avaya provides seamless omnichannel communication capabilities, ensuring customers can interact through their preferred channels effortlessly. Unlike other similar technologies, Avaya offers advanced routing algorithms that prioritize customer queries based on various parameters, leading to quicker resolutions and higher customer satisfaction rates.
With Avaya, companies can easily scale their call center operations up or down based on their business needs. Avaya's flexible architecture allows for quick adjustments, ensuring that companies can adapt to changing customer demands without any disruptions. This scalability sets Avaya apart from its competitors, offering a cost-effective solution for businesses of all sizes.
Avaya seamlessly integrates with a wide range of customer relationship management (CRM) systems and other business applications, streamlining workflows and enhancing agent productivity. Unlike other technologies that may require complex configurations for integration, Avaya's plug-and-play compatibility makes it a preferred choice for companies seeking efficient and connected call center operations.
Avaya offers robust reporting and analytics tools that provide valuable insights into call center performance, agent productivity, and customer interactions. Its real-time monitoring capabilities enable companies to make data-driven decisions quickly, improving operational efficiency and overall performance. This data-driven approach distinguishes Avaya as a comprehensive solution for companies aiming to optimize their call center functions.
By leveraging Avaya's advanced features and capabilities, companies can elevate their customer service standards, drive operational efficiency, and stay ahead in the competitive business landscape.
Avaya is a widely used platform in the Call Center as a Service category, with many notable companies leveraging its capabilities for effective customer engagement. Here are a few case studies showcasing how companies have leveraged Avaya to enhance their customer service operations:
Delta Airlines: Delta Airlines, a major player in the aviation industry, has been using Avaya for its call center operations since 2015. The airline relies on Avaya to manage its customer interactions efficiently, ensuring smooth communication and service delivery for passengers.
Marriott International: Marriott International, a renowned hospitality company, integrated Avaya into its call center systems in 2017. The Avaya platform enables Marriott to provide superior customer support services, streamline reservation processes, and optimize guest communications across its global properties.
Fidelity Investments: Fidelity Investments, a leading financial services firm, implemented Avaya for its call center infrastructure in 2016. By utilizing Avaya's advanced features, Fidelity has enhanced its customer service capabilities, handling inquiries, and transactions with speed and precision.
These case studies highlight how industry leaders such as Delta Airlines, Marriott International, and Fidelity Investments have successfully integrated Avaya into their operations to deliver exceptional customer service experiences. By leveraging Avaya's functionalities, these companies have streamlined their call center operations, improved response times, and achieved greater customer satisfaction levels.
Sie können eine aktuelle Liste von Unternehmen, die Avaya verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 4,965 Unternehmen, die Avaya verwenden.
Avaya wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Software Development", "It Services And It Consulting", "It Services And It Consulting", "Motor Vehicle Manufacturing", "It Services And It Consulting", "It Services And It Consulting", "Banking", "Higher Education", "Hospitals And Health Care", "It Services And It Consulting", verwendet. Für eine umfassende Liste aller Branchen, die Avaya nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die Avaya verwenden, umfassen NeuraFlash, NTT Ltd., Concentrix, Tesla, General Dynamics Information Technology, Sabio Group, Bank of America, Texas Tech University, CVS Health, Iron Service Global Inc und viele mehr. Sie können eine vollständige Liste von 4,965 Unternehmen, die Avaya nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist Avaya am beliebtesten in Vereinigte Staaten (1,725 companies), Vereinigtes Königreich (312 companies), Kanada (228 companies), Frankreich (172 companies), Indien (97 companies), Spanien (88 companies), Deutschland (79 companies), Australien (63 companies), Brasilien (59 companies), Mexiko (56 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die Avaya verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.