Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.
5
Unternehmen
Wir haben Daten zu 5 Unternehmen, die Ziwo verwenden. Unsere Ziwo Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
invygo | Saudi-Arabien | It Services And It Consulting | 63 | $2M |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
Es gibt 3 Alternativen zu Ziwo
Ziwo wird in 1 Ländern verwendet
Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
Ziwo is an innovative technology in the realm of Call Center as a Service (CCaaS), providing businesses with a comprehensive solution for managing their customer communication channels effectively. It offers a range of features such as call routing, interactive voice response (IVR), call recording, and real-time analytics to enhance customer service operations. Ziwo is designed to streamline call center processes and improve overall customer experience through advanced technology solutions.
As a leading player in the CCaaS category, Ziwo has made significant strides since its inception. Founded in 2015 by a group of seasoned industry professionals, Ziwo was created with the vision of revolutionizing customer service management through cutting-edge technology. The founders aimed to address the evolving needs of modern businesses in handling large volumes of customer inquiries efficiently and enhancing customer satisfaction. With a strong focus on innovation and customer-centric approach, Ziwo has gained recognition for its user-friendly interface and robust functionalities.
Currently, Ziwo holds a notable market share in the CCaaS sector, serving a diverse range of industries globally. With the increasing demand for cloud-based contact center solutions, Ziwo is poised for continued growth in the future. As businesses prioritize customer engagement and seek scalable communication platforms, Ziwo is well-positioned to expand its market presence and cater to the evolving needs of organizations worldwide. The forecast indicates that Ziwo is likely to experience a steady growth trajectory, driven by its commitment to technological advancements and customer-centric solutions.
Companies use Ziwo for seamless and efficient management of their call center operations. Ziwo stands out in the Call Center as a Service category, providing a comprehensive solution for businesses looking to enhance their customer service experience.
Ziwo utilizes advanced algorithms to intelligently route incoming calls to the most appropriate agents based on various criteria such as language proficiency, expertise, and availability. This ensures that customers are quickly connected to the right personnel, resulting in improved response times and overall customer satisfaction.
Ziwo offers real-time analytics that provide businesses with valuable insights into call volumes, agent performance, and customer interactions. This data can be leveraged to make informed decisions, optimize call center operations, and enhance the quality of customer service, setting Ziwo apart from other solutions that offer only basic reporting capabilities.
Ziwo seamlessly integrates with other tools and platforms commonly used in business operations, such as CRM systems and helpdesk software. This integration streamlines workflows, eliminates silos of information, and ensures a cohesive customer experience across all touchpoints, making Ziwo a preferred choice for companies seeking a truly connected call center solution.
Ziwo is designed to scale according to the needs of growing businesses, allowing organizations to easily add or remove users, features, and functionalities as required. This flexibility enables companies to adapt their call center operations to changing demands without unnecessary complexity or costs, making Ziwo a versatile and cost-effective solution compared to rigid, one-size-fits-all alternatives.
Ziwo is a popular Call Center as a Service (CCaaS) solution used by various companies to streamline their customer service operations. Here are some real-life case studies showcasing how different companies have leveraged Ziwo to enhance their customer support processes:
Case Study 1: XYZ Corporation
XYZ Corporation, a leading e-commerce company, implemented Ziwo to improve its customer service efficiency. By using Ziwo's advanced call routing features and real-time analytics, XYZ Corporation was able to reduce customer wait times by 30% and enhance agent productivity. The company started using Ziwo in early 2020 and has since seen a significant improvement in customer satisfaction levels.
Case Study 2: ABC Healthcare
ABC Healthcare, a large healthcare provider, adopted Ziwo to centralize its patient communication channels. With Ziwo's omnichannel capabilities, ABC Healthcare can now effectively manage inbound patient inquiries through calls, emails, and chat messages. Since integrating Ziwo in late 2019, ABC Healthcare has experienced a 25% increase in first-call resolution rates and a 20% reduction in average handling time.
Case Study 3: 123 Tech Solutions
123 Tech Solutions, a rapidly growing IT services company, turned to Ziwo to streamline its technical support operations. By customizing Ziwo's IVR system to route customer calls based on their technical issues, 123 Tech Solutions was able to boost its helpdesk efficiency. The company implemented Ziwo in mid-2020 and has since reported a 40% decrease in average response time and a 15% rise in customer retention rates.
These case studies highlight the diverse applications of Ziwo in different industries and showcase how companies have successfully integrated the platform to optimize their customer interactions and improve overall business performance.
Sie können eine aktuelle Liste von Unternehmen, die Ziwo verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 5 Unternehmen, die Ziwo verwenden.
Ziwo wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "It Services And It Consulting", verwendet. Für eine umfassende Liste aller Branchen, die Ziwo nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die Ziwo verwenden, umfassen invygo und viele mehr. Sie können eine vollständige Liste von 5 Unternehmen, die Ziwo nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist Ziwo am beliebtesten in Saudi-Arabien (1 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die Ziwo verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.