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Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
110
Unternehmen
Wir haben Daten zu 110 Unternehmen, die Freshchat verwenden. Unsere Freshchat Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
Rocketlane | Vereinigte Staaten | Software Development | 140 | $2.5M |
![]() Homepage | Vereinigte Staaten | Design Services | 1 | |
Frndly TV | Vereinigte Staaten | Entertainment Providers | 31 | |
![]() Dynatrace | Vereinigte Staaten | Software Development | 4.9K | $1B |
Freshworks | Vereinigte Staaten | Software Development | 10K | $545M |
High Level | Rumänien | Advertising Services | 74 | |
![]() Ultimate | Deutschland | It Services And It Consulting | 1K | |
foodpanda Malaysia | Singapur | It Services And It Consulting | 13K | $14M |
Robert Walters | Vereinigtes Königreich | Staffing And Recruiting | 6.2K | |
HighLevel Inc. | Türkei | Entertainment Providers | 8 | |
AED Solutions | Niederlande | Retail | 8 | |
Just Appraised | Vereinigte Staaten | It Services And It Consulting | 132 | $11M |
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Melden Sie sich an und laden Sie die vollständige Liste der 110 Unternehmen herunter.
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
Freshchat wird in 18 Ländern verwendet
Es gibt 25 Alternativen zu Freshchat
Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
Freshchat is a popular technology that falls under the category of Engagement/Lifecycle Marketing. It is a versatile tool designed to facilitate real-time messaging and communication between businesses and their customers. Freshchat enables companies to engage with website visitors, provide customer support, and gather valuable feedback all through a single platform. With features like automated chatbots, customizable chat widgets, and detailed analytics, Freshchat empowers businesses to enhance customer experience and drive meaningful interactions.
Freshchat was founded in 2017 by Girish Mathrubootham, the CEO of Freshworks Inc. The motivation behind the creation of Freshchat was to address the growing need for businesses to adopt a personalized approach to customer engagement. Mathrubootham envisioned a solution that would enable companies to communicate with their customers in a more efficient and effective manner, ultimately leading to increased customer satisfaction and loyalty.
Currently, Freshchat holds a significant market share within the Engagement/Lifecycle Marketing category. With its user-friendly interface, robust features, and seamless integration capabilities, Freshchat has established itself as a leading player in the market. As businesses continue to prioritize customer engagement and retention, the demand for solutions like Freshchat is expected to grow. Analysts forecast that Freshchat's market share is likely to expand further in the future as more companies recognize the importance of personalized customer interactions in driving business success.
Freshchat is a powerful tool in the category of Engagement/Lifecycle Marketing, designed to elevate customer communication and drive business growth. Companies leverage Freshchat for its array of benefits that streamline customer interactions and enhance user experience.
Increased Customer Engagement
With Freshchat, companies can boost customer engagement through real-time conversations, personalized messaging, and proactive support. Unlike traditional email support, Freshchat allows for instant communication, resulting in quicker issue resolution and higher customer satisfaction rates.
Omni-channel Support
Freshchat offers seamless omnichannel support, enabling companies to connect with customers across various channels such as website chat, mobile app, and social media platforms. This versatility ensures that customers can reach out through their preferred communication channel, enhancing accessibility and convenience.
Actionable Insights
By leveraging Freshchat's analytics and reporting features, companies gain valuable insights into customer behavior, preferences, and pain points. These actionable insights empower organizations to make data-driven decisions, optimize their engagement strategies, and ultimately drive business growth.
Automated Workflows
Freshchat's automation capabilities streamline processes by automating repetitive tasks, routing queries to the right team members, and providing instant responses through chatbots. This saves time, increases efficiency, and ensures a consistent customer experience.
Scalability and Customization
Freshchat's scalable platform allows companies to adapt to changing business needs and customer volumes effortlessly. Additionally, its customizable features enable organizations to tailor the tool to their unique requirements, ensuring a personalized and tailored customer experience.
From improved engagement to actionable insights and automation, Freshchat stands out as a comprehensive solution that sets itself apart from other similar technologies in the market, making it a preferred choice for companies looking to enhance customer communication and drive business success.
Several notable companies across various industries leverage Freshchat for their customer engagement and support needs. Here are a few case studies showcasing how these companies effectively utilize Freshchat:
**1. **
Company: Freshworks
Freshworks, the parent company of Freshchat, utilizes the platform to provide real-time customer support and engage with website visitors. They started using Freshchat in 2019 to streamline communication processes and enhance customer satisfaction. By leveraging Freshchat's AI-powered chatbots and automation features, Freshworks efficiently handles customer queries around the clock, leading to improved response times and higher customer retention rates.
**2. **
Company: Thimble
Thimble, a leading provider of on-demand insurance for small businesses, integrated Freshchat into their website to offer personalized support to their customers. Thimble began using Freshchat in 2020 to enhance customer interactions and provide instant assistance on policy-related inquiries. With Freshchat's robust analytics and reporting features, Thimble gained valuable insights into customer preferences and pain points, enabling them to tailor their services more effectively.
**3. **
Company: Swiggy
Swiggy, a popular food delivery platform, adopted Freshchat to improve their customer support experience and address order-related issues promptly. Since implementing Freshchat in 2018, Swiggy has been able to reduce resolution times significantly and provide proactive assistance to users facing difficulties during the ordering process. By using Freshchat's multichannel support capabilities, Swiggy ensures seamless communication across various touchpoints, fostering stronger relationships with their customers.
These case studies illustrate the diverse applications of Freshchat in different business contexts, showcasing how companies leverage the platform to enhance customer engagement, support, and overall satisfaction within the Engagement/Lifecycle Marketing category.
Sie können eine aktuelle Liste von Unternehmen, die Freshchat verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 110 Unternehmen, die Freshchat verwenden.
Freshchat wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Software Development", "Design Services", "Entertainment Providers", "Software Development", "Software Development", "Advertising Services", "It Services And It Consulting", "It Services And It Consulting", "Staffing And Recruiting", "Entertainment Providers", verwendet. Für eine umfassende Liste aller Branchen, die Freshchat nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die Freshchat verwenden, umfassen Rocketlane, Homepage, Frndly TV, Dynatrace, Freshworks, High Level, Ultimate, foodpanda Malaysia, Robert Walters, HighLevel Inc. und viele mehr. Sie können eine vollständige Liste von 110 Unternehmen, die Freshchat nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist Freshchat am beliebtesten in Vereinigte Staaten (25 companies), Indien (8 companies), Vereinigtes Königreich (8 companies), Südafrika (7 companies), Brasilien (3 companies), Mexiko (3 companies), Singapur (3 companies), Frankreich (2 companies), Deutschland (2 companies), Niederlande (2 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die Freshchat verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.