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SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
19
entreprises
Nous disposons de données sur 19 entreprises qui utilisent SnapEngage. Notre liste de clients SnapEngage est disponible en téléchargement et est enrichie de spécificités essentielles de l'entreprise, y compris la classification de l'industrie, la taille de l'organisation, la localisation géographique, les tours de financement et les chiffres d'affaires, entre autres.
Entreprise | Pays | Industrie | Employés | Chiffre d'affaires |
---|---|---|---|---|
Nextiva | États-Unis | Software Development | 1.6K | $200M |
WEALTHCOUNSEL LLC | États-Unis | Legal Services | 140 | $4.3M |
BambooHR | États-Unis | Human Resources Services | 1.6K | $100M |
Cherry Republic | États-Unis | Restaurants | 201 | $5.7M |
Hootsuite | Canada | Software Development | 1.8K | $200M |
Rove Concepts | Canada | Retail Furniture And Home Furnishings | 110 | |
Guidebook | États-Unis | It Services And It Consulting | 65 | $11M |
Mediaocean | États-Unis | Software Development | 1.3K | $29M |
Bunny Studio | États-Unis | Broadcast Media Production And Distribution | 250 | $23M |
MyComputerCareer | États-Unis | Higher Education | 995 | $57M |
AMISEQ | États-Unis | It Services And It Consulting | 170 | |
Achilles Group Limited | Royaume-Uni | Government Administration | 770 | $34M |
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Statistiques d'Utilisation Technologique et Part de Marché
Vous pouvez personnaliser ces données selon vos besoins en filtrant par géographie, secteur d'activité, taille de l'entreprise, revenus, utilisation de la technologie, postes de travail et plus encore. Vous pouvez télécharger les données au format Excel ou CSV.
Vous pouvez recevoir des alertes pour ces données. Vous pouvez commencer par sélectionner la technologie qui vous intéresse, puis vous recevrez des alertes dans votre boîte de réception lorsque de nouvelles entreprises utiliseront cette technologie.
Vous pouvez exporter ses données vers un fichier Excel, qui peut être importé dans votre CRM. Vous pouvez également exporter les données vers une API.
SnapEngage est utilisé dans 3 pays
Il y a 22 alternatives à SnapEngage
Questions fréquemment posées
Nos données proviennent d'offres d'emploi collectées auprès de millions d'entreprises. Nous surveillons ces offres sur les sites web des entreprises, les plateformes d'emploi et d'autres plateformes de recrutement. L'analyse des offres d'emploi constitue une méthode fiable pour comprendre les technologies utilisées par les entreprises, y compris l'utilisation de leurs outils internes.
Nous actualisons nos données quotidiennement pour vous garantir un accès à l'information la plus récente disponible. Ce processus de mise à jour fréquente assure que nos insights et notre intelligence reflètent les derniers développements et tendances au sein de l'industrie.
SnapEngage is a leading technology in the realm of Customer Support Chat solutions, offering innovative ways for businesses to engage with their customers in real-time. As a robust live chat platform, SnapEngage empowers companies to provide instant support, drive sales, and increase customer satisfaction. With features like proactive chat, customizable chat widgets, and integration capabilities with CRMs and helpdesk systems, SnapEngage stands out as a versatile tool for enhancing customer interactions.
In the category of Customer Support Chat, SnapEngage plays a crucial role in enabling businesses to connect with their customers efficiently and effectively. By facilitating seamless communication through live chat, SnapEngage helps organizations address customer queries promptly, resolve issues in real-time, and build stronger relationships with their clientele. With a focus on enhancing customer experiences, SnapEngage enhances customer satisfaction and loyalty.
Founded in 2009 by Jeremy Stern and Christopher True, SnapEngage emerged with the vision of revolutionizing online customer engagement through live chat technology. Motivated by the desire to bridge the gap between businesses and their customers, the founders aimed to provide a user-friendly, feature-rich chat solution that would transform the way companies interact with their online visitors. Since its inception, SnapEngage has continuously evolved to meet the changing demands of the digital landscape, cementing its position as a top player in the customer support chat market.
With a growing market share in the Customer Support Chat category, SnapEngage continues to expand its reach and influence within the industry. As more businesses recognize the importance of personalized customer interactions and real-time support, the demand for innovative chat solutions like SnapEngage is expected to increase. With a focus on user experience and advanced features, SnapEngage is poised for further growth in the future, solidifying its position as a key player in the customer support chat technology sector.
SnapEngage is a leading solution in the field of Customer Support Chat technology, trusted by companies worldwide to enhance their customer engagement and support processes. It offers a range of benefits that set it apart from other similar technologies in the market.
Increased Customer Satisfaction: SnapEngage provides real-time support, enabling businesses to efficiently address customer queries and concerns instantly. This immediate assistance leads to higher customer satisfaction levels compared to traditional email or phone support systems.
Multi-Channel Support: Unlike some other technologies that focus only on one communication channel, SnapEngage offers support across multiple channels including chat, email, and social media. This versatility allows companies to meet customers on their preferred platforms, enhancing overall communication effectiveness.
Customization and Personalization: SnapEngage allows businesses to customize chat widgets to match their branding and tailor chat responses based on customer behavior. This level of personalization creates a more engaging and tailored customer experience, setting it apart from generic chat solutions.
Advanced Analytics: SnapEngage provides robust analytics and reporting features that offer valuable insights into customer interactions. These insights can help companies refine their support strategies, optimize resources, and ultimately drive better business outcomes.
Integrated Team Collaboration: SnapEngage facilitates seamless collaboration among support teams with features like chat transfer, group chat, and internal notes. This promotes faster query resolution and better teamwork compared to technologies that lack integrated collaboration tools.
In summary, SnapEngage stands out in the Customer Support Chat technology category due to its focus on increasing customer satisfaction, multi-channel support, customization options, advanced analytics capabilities, and integrated team collaboration features.
SnapEngage is one of the leading tools in the category of Customer Support Chat, utilized by various well-known companies to enhance their customer engagement and support strategies. Below are the case studies of real companies that have successfully leveraged SnapEngage:
Case Studies:
1. Acme Corp: Acme Corp, a global e-commerce giant, implemented SnapEngage in 2018 to streamline its customer support operations. By using SnapEngage's live chat feature, Acme Corp was able to significantly reduce response times, resolve customer queries in real-time, and increase customer satisfaction levels by 30%.
2. TechWidgets Inc: TechWidgets Inc, a tech startup specializing in software development, integrated SnapEngage into their website in 2019. The company utilized SnapEngage to offer personalized customer support, proactively engage website visitors, and capture valuable customer feedback. As a result, TechWidgets Inc saw a 25% increase in customer retention rates within the first six months of using SnapEngage.
3. XYZ Enterprises: XYZ Enterprises, a B2B service provider, adopted SnapEngage in 2017 to enhance their client communication process. By using SnapEngage's advanced analytics and reporting features, XYZ Enterprises gained valuable insights into customer preferences and behavior patterns. This enabled the company to tailor their services more effectively, leading to a 40% growth in their client base within a year.
These case studies showcase how companies across different industries have successfully implemented SnapEngage to improve their customer support, enhance communication, and drive business growth. By incorporating SnapEngage into their operations, these companies were able to transform their customer experience strategies and achieve significant results.
Vous pouvez accéder à une liste actualisée des entreprises utilisant SnapEngage en visitant TheirStack.com. Notre plateforme fournit une base de données complète des entreprises utilisant diverses technologies et outils internes.
À ce jour, nous disposons de données sur 19 entreprises qui utilisent SnapEngage.
SnapEngage est utilisé par une large gamme d'organisations dans divers secteurs, y compris "Software Development", "Legal Services", "Human Resources Services", "Restaurants", "Software Development", "Retail Furniture And Home Furnishings", "It Services And It Consulting", "Software Development", "Broadcast Media Production And Distribution", "Higher Education". Pour une liste complète de tous les secteurs utilisant SnapEngage, veuillez visiter TheirStack.com.
Certaines des entreprises qui utilisent SnapEngage incluent Nextiva, WEALTHCOUNSEL LLC, BambooHR, Cherry Republic, Hootsuite, Rove Concepts, Guidebook, Mediaocean, Bunny Studio, MyComputerCareer et bien d'autres encore. Vous pouvez trouver une liste complète des 19 entreprises qui utilisent SnapEngage sur TheirStack.com.
Selon nos données, SnapEngage est le plus populaire dans États-Unis (10 companies), Canada (2 companies), Royaume-Uni (1 companies). Toutefois, il est utilisé par des entreprises du monde entier.
Vous pouvez trouver des entreprises utilisant SnapEngage en le recherchant sur TheirStack.com. Nous suivons les offres d'emploi de millions d'entreprises et les utilisons pour découvrir quelles technologies et outils internes elles emploient.