Aziende che utilizzano Helpshift
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
69
aziende
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
69
aziende
Abbiamo dati su 69 aziende che usano Helpshift. La nostra lista di clienti Helpshift è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
| Azienda | Paese | Settore | Dipendenti | Entrate |
|---|---|---|---|---|
 Keywords Studios |  Irlanda | Computer Games | 11K | $580M |
 Wildlife Studios |  Brasile | Computer Games | 900 | $34M |
 Tymit |  Regno Unito | Financial Services | 200 | $5M |
 Jackpocket |  Stati Uniti | Consumer Services | 170 | $2.8M |
 Hutch | Regno Unito | Computer Games | 205 | $4M |
 Big Blue Bubble |  Canada | It Services And It Consulting | 88 | $8.8M |
 Kolibri Games |  Germania | Computer Games | 140 | $75M |
 ModSquad | Stati Uniti | Technology, Information And Internet | 1.3K | $75M |
 Spin Master | Canada | Manufacturing | 2.6K | $2B |
 KRAFTON |  Corea del Sud | Computer Games | 2K | $3B |
 Amber Studio |  Romania | Computer Hardware Manufacturing | 990 | $31M |
 Helpware | Stati Uniti | Outsourcing And Offshoring Consulting | 1K | $45M |
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Helpshift è utilizzata in 16 paesi
Ci sono 2 alternative a Helpshift
Domande frequenti
I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
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Helpshift is a cutting-edge technology that revolutionizes customer support in the digital age, specifically focusing on Mobile Customer Support. Founded with the vision of enhancing customer service experiences, Helpshift provides companies with a platform to engage with their customers seamlessly through mobile apps and other digital channels. With its innovative approach, Helpshift enables businesses to deliver personalized and efficient support solutions, catering to the evolving needs of modern consumers.
Helpshift falls under the category of Mobile Customer Support tools, offering companies a comprehensive solution to manage customer interactions on mobile devices effectively. By integrating features such as in-app messaging, AI-powered chatbots, and automated support workflows, Helpshift empowers businesses to deliver timely and personalized support to their mobile app users, leading to enhanced customer satisfaction and retention.
Founded in 2012 by Abinash Tripathy, Baishampayan Ghose, and Tushar Makhija, Helpshift emerged as a response to the growing demand for mobile-centric customer support solutions. The founders recognized the shift towards mobile devices as the primary channel for customer interactions and saw an opportunity to streamline support processes through innovative technology. Since its inception, Helpshift has garnered widespread recognition for its impactful solutions in the customer support industry.
Currently, Helpshift holds a notable market share in the Mobile Customer Support category, with a growing presence in various industries ranging from e-commerce to gaming. With the increasing importance of mobile customer support in today's digital landscape, Helpshift is poised for further expansion and is expected to continue its growth trajectory in the coming years. The forecast indicates that Helpshift's market share is likely to rise as more businesses prioritize mobile support solutions to engage with their customers effectively.
Introductory Summary:
Helpshift is a cutting-edge technology in the realm of Mobile Customer Support, revolutionizing the way companies engage with their customers. Its innovative features and capabilities make it an indispensable tool for businesses looking to provide exceptional support experiences in the mobile ecosystem.
Benefits of Helpshift:
1. Seamless Mobile Integration: Helpshift seamlessly integrates with mobile apps, allowing customers to access support directly within the app interface. This immersive experience enhances customer satisfaction and reduces friction in issue resolution, setting it apart from traditional support channels that often lead to customer frustration due to navigation between multiple platforms.
2. AI-Powered Automation: Helpshift utilizes AI-powered automation to intelligently route and resolve customer queries, significantly reducing response times and increasing efficiency. This automation outperforms conventional support systems by providing personalized and instant solutions, ensuring a seamless customer experience.
3. In-App Messaging: Helpshift offers in-app messaging capabilities, enabling real-time communication between customers and support agents without requiring them to switch to external messaging platforms. This feature enhances customer engagement and fosters swift issue resolution, surpassing the limitations of email or phone support in terms of speed and convenience.
4. Robust Analytics: Helpshift provides robust analytics tools that offer deep insights into customer interactions and support performance. By leveraging data-driven decision-making, businesses can optimize their support strategies and enhance customer satisfaction. This analytical capability surpasses the basic reporting features of traditional support systems, enabling organizations to make informed decisions based on real-time data.
Helpshift is a popular mobile customer support platform used by various companies to enhance their customer service experience. Here are some case studies of companies utilizing Helpshift:
Virgin Mobile, a leading telecommunications company, implemented Helpshift to revolutionize its customer support operations. They started using Helpshift in 2018 to streamline their mobile customer support processes, allowing them to provide faster resolution times and improve overall customer satisfaction. With Helpshift's advanced features, Virgin Mobile was able to offer personalized support to its users, resulting in a significant reduction in response times and an increase in customer retention rates.
GameWorks, a prominent entertainment company specializing in gaming experiences, integrated Helpshift into its platform to elevate its customer support services. Since adopting Helpshift in 2019, GameWorks has seen a significant improvement in addressing customer queries related to game issues, account management, and technical support. By leveraging Helpshift's robust tools, GameWorks has managed to enhance its user engagement and build a loyal customer base within the gaming community.
UrbanClap, a leading on-demand home services provider, turned to Helpshift to optimize its customer support infrastructure. By implementing Helpshift in 2020, UrbanClap was able to offer prompt assistance to customers seeking help with service bookings, payments, and service quality issues. The integration of Helpshift enabled UrbanClap to automate certain support processes, leading to increased operational efficiency and improved customer resolution rates. As a result, UrbanClap witnessed a surge in customer satisfaction levels and positive feedback concerning its support services.
These case studies highlight the diverse applications of Helpshift in the realm of mobile customer support, showcasing how companies leverage the platform to enhance their customer service strategies and boost overall customer satisfaction.
Puoi accedere a un elenco aggiornato di aziende che utilizzano Helpshift visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 69 aziende che utilizzano Helpshift.
Helpshift è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "Computer Games", "Computer Games", "Financial Services", "Consumer Services", "Computer Games", "It Services And It Consulting", "Computer Games", "Technology, Information And Internet", "Manufacturing", "Computer Games". Per un elenco completo di tutti i settori che utilizzano Helpshift, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano Helpshift includono Keywords Studios, Wildlife Studios, Tymit, Jackpocket, Hutch, Big Blue Bubble, Kolibri Games, ModSquad, Spin Master, KRAFTON e molte altre. Puoi trovare un elenco completo di 69 aziende che utilizzano Helpshift su TheirStack.com.
Secondo i nostri dati, Helpshift è più popolare in Stati Uniti (23 companies), Canada (6 companies), Australia (3 companies), Germania (3 companies), Irlanda (3 companies), Regno Unito (3 companies), Francia (2 companies), Polonia (2 companies), Romania (2 companies), Brasile (1 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano Helpshift cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.
