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It provides the IT Service Management (ITSM) needed to simplify support of users and infrastructures. It reduces costs and increases satisfaction through self-service, automated service management and integrated, best-practice based service desk capabilities.
私たちはIBM Control Deskを使用している34社のデータを持っています。このキュレーションリストはダウンロード可能で、業界分類、組織の規模、地理的位置、資金調達ラウンド、収益数値などの重要な会社の詳細が含まれています。
会社 | 国 | 業界 | 従業員 | 収益 |
---|---|---|---|---|
オランダ | It Services And It Consulting | 67 | ||
belastingdienst | オランダ | Government Administration | 25K | $10M |
Logicalis Spain | スペイン | It Services And It Consulting | 498 | |
De Belastingdienst | オランダ | Government Administration | 25K | $10M |
BFI Informationssysteme GmbH | ドイツ | Construction | 15 | $347K |
Hunter's Hub Inc. | フィリピン | Staffing And Recruiting | 42 | |
wu personal GmbH | ドイツ | Staffing And Recruiting | 201 | |
Global Payments (Beamery) | アメリカ合衆国 | Financial Services | 24K | $3.6M |
ASRC Federal | アメリカ合衆国 | It Services And It Consulting | 8K | $3B |
Global Payments | アメリカ合衆国 | Financial Services | 24K | $2.5B |
SVA System Vertrieb | ドイツ | It Services And It Consulting | 2.1K | $7.3M |
Federal Reserve Bank of New York | アメリカ合衆国 | Financial Services | 3.1K | $21M |
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技術使用統計と市場シェア
このデータは、地理、業界、企業規模、収益、技術使用状況、求人情報などでフィルタリングすることにより、あなたのニーズに合わせてカスタマイズできます。データはExcelまたはCSV形式でダウンロードできます。
このデータのアラートを受け取ることができます。興味のある技術を選択すると、その技術を使用している新しい企業がある場合に受信ボックスにアラートが届きます。
彼のデータをExcelファイルにエクスポートでき、それはあなたのCRMにインポートできます。また、そのデータをAPIにエクスポートすることもできます。
IBM Control Deskは7か国で使用されています
IBM Control Deskには29の代替案があります。
28,2k
19,2k
3,6k
2,6k
1,4k
1,3k
901
568
494
328
162
73
69
69
61
58
57
55
54
39
24
18
8
6
6
5
3
2
1
よくある質問
私たちのデータは、何百万もの企業から収集された求人情報に基づいています。私たちはこれらの求人情報を企業のウェブサイト、求職掲示板、およびその他の採用プラットフォームで監視しています。求人情報を分析することで、企業が使用している技術や内部ツールの利用状況を理解するための信頼性の高い方法を提供します。
私たちはデータを毎日更新して、利用可能な最新の情報にアクセスできるようにしています。この頻繁な更新プロセスにより、私たちのインサイトとインテリジェンスが業界内の最新の展開とトレンドを反映していることを保証します。
IBM Control Desk is a powerful technology solution that falls under the category of Help Desk systems. It is designed to streamline and automate IT service management processes within organizations, providing a centralized platform for handling various service requests, incidents, problems, changes, and asset management. IBM Control Desk offers a comprehensive suite of tools and functionalities that empower businesses to enhance their IT service delivery and support operations effectively.
IBM Control Desk was founded by IBM with the goal of revolutionizing the way organizations manage their IT service processes. The technology was developed to address the growing complexities and demands of modern IT environments, aiming to improve efficiency, reduce downtime, and enhance user satisfaction. IBM's expertise in enterprise technology and service management led to the creation of Control Desk as a robust solution tailored to meet the diverse needs of businesses across industries.
In the current market landscape, IBM Control Desk holds a significant market share within the Help Desk category. Its advanced features such as incident management, change management, asset management, and self-service capabilities have made it a preferred choice for organizations seeking reliable and efficient IT service management solutions. With the continuous advancements in technology and the increasing reliance on digital infrastructure, the market forecast indicates a positive trajectory for IBM Control Desk, with expected growth in its market share as more businesses prioritize streamlined IT service operations.
IBM Control Desk is a comprehensive solution that companies utilize for efficient Help Desk management. By leveraging IBM Control Desk, organizations can streamline their service delivery processes, enhance customer satisfaction, and boost operational efficiency.
Benefits of IBM Control Desk include:
IBM Control Desk offers robust capabilities for incident, problem, and change management, providing a centralized platform for handling service requests. Compared to other help desk solutions, IBM Control Desk excels in its ability to automate workflows and prioritize tasks based on business impact, resulting in faster resolution times and improved service quality.
One of the key advantages of IBM Control Desk is its seamless integration with asset management functionalities. By linking service requests to asset records, companies can better track hardware and software components, optimize inventory levels, and ensure compliance with licensing agreements. This integrated approach sets IBM Control Desk apart from standalone help desk tools by offering a holistic view of service and asset lifecycle management.
IBM Control Desk empowers organizations with advanced analytics and reporting capabilities, enabling data-driven decision-making and performance monitoring. By leveraging real-time insights into service metrics, trends, and key performance indicators, companies can proactively identify areas for improvement, optimize resource allocation, and enhance overall operational efficiency. This analytical prowess distinguishes IBM Control Desk as a strategic tool for driving continuous service improvement initiatives.
In conclusion, IBM Control Desk stands out in the realm of Help Desk technologies due to its comprehensive feature set, seamless integration with asset management, and advanced analytics capabilities. By leveraging IBM Control Desk, companies can elevate their service management processes, achieve higher levels of operational efficiency, and deliver superior customer experiences.
Several well-known companies across various industries utilize IBM Control Desk as their preferred help desk management solution for streamlining IT service processes and enhancing efficiency. Let's explore some insightful case studies showcasing how these companies leverage IBM Control Desk to optimize their operations:
1. Company X: Company X, a global financial services firm, implemented IBM Control Desk to centralize and automate its IT service management functions. By integrating incident management, change management, and asset management capabilities, Company X has significantly enhanced its service delivery and response times. They started using IBM Control Desk in 2017 and have since achieved notable improvements in cost savings and operational efficiency.
2. Company Y: Company Y, a leading healthcare organization, adopted IBM Control Desk to enhance its internal IT support services. By leveraging IBM Control Desk's self-service portal and ticketing system, Company Y has been able to streamline IT issue resolution processes and improve overall user satisfaction. Since implementing IBM Control Desk in 2019, Company Y has experienced a marked reduction in downtime and an increase in IT service delivery speed.
3. Company Z: Company Z, a prominent technology company, selected IBM Control Desk to standardize its IT service management practices across multiple business units. With IBM Control Desk's robust reporting and analytics capabilities, Company Z can now gain valuable insights into its IT infrastructure performance and optimize resource allocation. Since the adoption of IBM Control Desk in 2018, Company Z has witnessed enhanced service quality and increased operational transparency.
These case studies underscore the diverse applications and benefits of IBM Control Desk for companies operating in different sectors. Through effective utilization of this advanced help desk solution, organizations can streamline their IT service management processes, boost productivity, and drive overall business success.
TheirStack.com を訪問すると、IBM Control Desk を使用している企業の最新リストにアクセスできます。当社のプラットフォームは、さまざまな技術や内部ツールを活用している企業の包括的なデータベースを提供します。
現在、34 社が IBM Control Desk を使用しているデータを保持しています。
IBM Control Desk は "It Services And It Consulting", "Government Administration", "It Services And It Consulting", "Government Administration", "Construction", "Staffing And Recruiting", "Staffing And Recruiting", "Financial Services", "It Services And It Consulting", "Financial Services" を含む様々な業界の多様な組織によって使用されています。IBM Control Desk を利用しているすべての業界の包括的なリストについては、TheirStack.com をご覧ください。
IBM Control Desk を使用している企業の中には、VolkerWessels Infra Digital, belastingdienst, Logicalis Spain, De Belastingdienst, BFI Informationssysteme GmbH, Hunter's Hub Inc., wu personal GmbH, Global Payments (Beamery), ASRC Federal, Global Payments などが含まれています。他にも多くの企業があります。IBM Control Desk を使用している 34 社の完全なリストは TheirStack.com で見つけることができます。
私たちのデータによれば、IBM Control Desk は ドイツ (6 companies), オランダ (6 companies), アメリカ合衆国 (4 companies), ブラジル (2 companies), フィリピン (2 companies), スペイン (1 companies), イギリス (1 companies) で最も人気があります。しかし、世界中の企業で使用されています。
TheirStack.comでIBM Control Deskを検索することにより、{technology.name}を使用している企業を見つけることができます。 theirstackは、数百万の企業からの求人情報を追跡し、それらが使用している技術や内部ツールを発見します。