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Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
57
Unternehmen
Wir haben Daten zu 57 Unternehmen, die Kayako verwenden. Unsere Kayako Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
JustAnswer | Vereinigte Staaten | Technology, Information And Internet | 820 | $100M |
OLR | Vereinigtes Königreich | It Services And It Consulting | 250 | $5M |
Ocean Technologies Group | Vereinigtes Königreich | Software Development | 402 | |
nexVortex | Vereinigte Staaten | Telecommunications | 30 | $23M |
Lane Community College | Vereinigte Staaten | Education | 1.4K | $6.9M |
PFSweb | Vereinigte Staaten | It Services And It Consulting | 1.4K | $342M |
IntoWork Australia | Australien | Staffing And Recruiting | 93 | $70M |
Bright Tangerine | Vereinigtes Königreich | Manufacturing | 7 | $360K |
NetActuate | Vereinigte Staaten | Telecommunications | 20 | $8M |
Beyond Identity | Vereinigte Staaten | Computer And Network Security | 180 | $20M |
MEGA | Belgien | Retail | 220 | $3.2M |
LJselection | Spanien | Human Resources Services | 7 |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
Kayako wird in 9 Ländern verwendet
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Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
Kayako is a robust help desk technology that has been a key player in the customer service software market. Known for its user-friendly interface and comprehensive features, Kayako is utilized by businesses of all sizes to streamline their customer support operations. The platform offers a range of tools such as ticketing systems, live chat support, and customer engagement analytics to enhance communication between companies and their clients.
In the realm of Help Desk technologies, Kayako stands out as a versatile solution that caters to the diverse needs of modern businesses. It allows organizations to manage customer inquiries efficiently, resolve issues promptly, and maintain a high level of customer satisfaction. With its focus on delivering personalized customer support experiences, Kayako empowers companies to build strong relationships with their clientele and foster brand loyalty.
Established in 2001 by the trio of Varun Shoor, Jamie Edwards, and Martin Huntley, Kayako was born out of a shared vision to revolutionize customer service processes. The founders aimed to develop a scalable and intuitive help desk platform that could adapt to the evolving demands of the digital age. Over the years, Kayako has evolved into a leading player in the customer service software industry, setting new standards for efficiency and effectiveness in customer support.
Currently, Kayako commands a significant market share within the Help Desk technology sector, with a strong presence in both small businesses and enterprise environments. As companies increasingly prioritize customer experience as a differentiator, the demand for sophisticated help desk solutions like Kayako is expected to grow. With its commitment to innovation and customer-centric approach, Kayako is poised to expand its market share and solidify its position as a top choice for businesses seeking advanced customer support solutions.
Kayako is a powerful and versatile help desk software solution that companies leverage to streamline their customer support operations and enhance overall customer satisfaction. With its comprehensive features and user-friendly interface, Kayako has become a popular choice among businesses of all sizes seeking to deliver exceptional customer service.
Seamless Multichannel Support: Kayako allows companies to provide customer support across various communication channels such as email, live chat, social media, and more, all from a single unified platform. This integrated approach ensures a seamless experience for both customers and support agents, leading to faster issue resolution and increased productivity.
Advanced Ticketing System: Kayako offers an advanced ticketing system that allows businesses to organize and prioritize customer inquiries effectively. With features like automated ticket assignment and escalation rules, Kayako streamlines the ticket resolution process, enabling support teams to handle a high volume of tickets efficiently.
Real-time Customer Insights: Kayako provides real-time analytics and reporting tools that enable businesses to gain valuable insights into customer behavior and support performance. By leveraging data-driven insights, companies can make informed decisions to improve their support processes and enhance the overall customer experience.
Integration Capabilities: Kayako offers seamless integrations with a wide range of third-party applications and services, allowing businesses to customize and extend the platform's functionality according to their specific requirements. This flexibility sets Kayako apart from other help desk solutions, enabling companies to create a tailored support ecosystem that aligns with their unique business needs.
Robust Security Measures: Kayako prioritizes data security and privacy, implementing robust measures to safeguard customer information and ensure compliance with industry regulations. By choosing Kayako, businesses can trust that their sensitive data is protected, providing peace of mind for both customers and companies alike.
With its comprehensive features, intuitive interface, and commitment to customer satisfaction, Kayako stands out as a top choice for companies looking to elevate their customer support capabilities and drive business growth.
Some companies that use Kayako for their help desk solutions include Microsoft, Mailchimp, and Shopify. Here are a few case studies showcasing how these companies leverage Kayako to enhance their customer support operations:
Microsoft
Microsoft implemented Kayako to streamline their customer service interactions across various products and services. They started using Kayako in 2018 to manage incoming support tickets more efficiently, leading to a significant reduction in response times and improved customer satisfaction. With Kayako's robust features, Microsoft's support team can now easily categorize and prioritize tickets based on urgency, resulting in a more organized and effective support system.
Mailchimp
Mailchimp, a prominent email marketing platform, integrated Kayako into their customer support workflow to provide timely assistance to users facing issues with the platform. Since adopting Kayako in 2017, Mailchimp has been able to centralize customer communication channels and automate repetitive tasks, allowing their support agents to focus on resolving complex queries effectively. The integration of Kayako has contributed to Mailchimp's commitment to delivering exceptional customer service.
Shopify
E-commerce giant Shopify chose Kayako as their help desk solution to manage the high volume of customer inquiries efficiently. By implementing Kayako in 2019, Shopify was able to create personalized responses to common customer queries using the platform's automation capabilities. This strategic use of Kayako has helped Shopify's support team handle customer issues in a more organized manner, leading to increased customer retention and satisfaction.
These case studies demonstrate how leading companies like Microsoft, Mailchimp, and Shopify have successfully integrated Kayako into their customer support strategies to improve operational efficiency and enhance the overall customer experience.
Sie können eine aktuelle Liste von Unternehmen, die Kayako verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 57 Unternehmen, die Kayako verwenden.
Kayako wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Technology, Information And Internet", "It Services And It Consulting", "Software Development", "Telecommunications", "Education", "It Services And It Consulting", "Staffing And Recruiting", "Manufacturing", "Telecommunications", "Computer And Network Security", verwendet. Für eine umfassende Liste aller Branchen, die Kayako nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die Kayako verwenden, umfassen JustAnswer, OLR, Ocean Technologies Group, nexVortex, Lane Community College, PFSweb, IntoWork Australia, Bright Tangerine, NetActuate, Beyond Identity und viele mehr. Sie können eine vollständige Liste von 57 Unternehmen, die Kayako nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist Kayako am beliebtesten in Vereinigte Staaten (16 companies), Spanien (4 companies), Vereinigtes Königreich (3 companies), Vereinigte Arabische Emirate (2 companies), Australien (1 companies), Belgien (1 companies), Kanada (1 companies), Indien (1 companies), Katar (1 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die Kayako verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.