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It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
62
Unternehmen
Wir haben Daten zu 62 Unternehmen, die osTicket verwenden. Unsere osTicket Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
Hinova Soluções Digitais | Brasilien | It Services And It Consulting | 200 | |
GAMIDA | Vereinigte Staaten | Retail Pharmacies | 120 | $17M |
QualityLogic | Vereinigte Staaten | It Services And It Consulting | 201 | $9.7M |
1840 & Company | Vereinigte Staaten | Outsourcing And Offshoring Consulting | 501 | |
Associated Students of San Diego State University | Vereinigte Staaten | Non-Profit Organizations | 8.4K | $16M |
Ecori - Energia Solar | Brasilien | Oil And Gas | 190 | |
Euromundo | Mexiko | Transportation, Logistics, Supply Chain And Storage | 110 | |
Diploma Healthcare Group | Kanada | Hospitals And Health Care | 21 | |
Subaru Distributors Corp | Vereinigte Staaten | Retail Motor Vehicles | 70 | |
CI ORTF | Frankreich | Hospitality | 30 | |
CEO-Vision | Frankreich | It Services And It Consulting | 17 | |
Openjobmetis | Italien | Human Resources Services | 1.4K | $29M |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
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Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
osTicket is an open-source help desk ticketing system that enables businesses to manage and centralize customer support inquiries. It provides a platform for organizations to streamline their customer service processes by efficiently tracking and responding to customer tickets. osTicket is designed to be user-friendly and customizable, allowing companies to tailor the system to their specific needs and preferences.
Within the Help Desk category, osTicket stands out as a reliable and cost-effective solution for businesses of all sizes. It offers features such as ticket management, automated responses, customizable ticket filters, and reporting tools. By categorizing and prioritizing customer inquiries, osTicket helps companies enhance their customer service operations and improve overall efficiency.
osTicket was founded in 2003 by Jared Hancock with the aim of providing organizations with a simple yet powerful help desk system. Over the years, osTicket has gained popularity among businesses seeking a flexible and scalable customer support solution. Its motivation stems from the need to offer a customer service platform that is both effective and accessible to a wide range of users.
Currently, osTicket holds a notable market share within the help desk category, particularly among small to medium-sized enterprises looking for a cost-effective customer support solution. With an increasing emphasis on quality customer service and efficient ticket management, osTicket is poised to continue growing in the future. Its user-friendly interface and customizable features make it a preferred choice for businesses aiming to streamline their customer support processes and enhance customer satisfaction.
osTicket is a popular choice for companies looking for an efficient and user-friendly help desk solution. Its robust features and customizable options make it a preferred platform for managing customer support inquiries.
osTicket offers a streamlined ticket management system that allows companies to easily prioritize, assign, and track customer inquiries. Unlike other similar technologies that can be complicated and overwhelming, osTicket provides a simple and intuitive interface for managing tickets efficiently.
One of the key benefits of osTicket is its extensive customization options. Companies can tailor the platform to suit their specific needs and branding requirements, ensuring a seamless integration with existing systems. This level of customization sets osTicket apart from other help desk solutions that offer limited flexibility in configuration.
osTicket enables companies to provide support across multiple channels, including email, phone, and social media. This omnichannel support approach ensures that customers can reach out through their preferred communication method, leading to higher customer satisfaction levels. In comparison, some similar technologies may lack support for varied communication channels, limiting customer engagement opportunities.
By leveraging osTicket's features, companies can enhance their help desk operations, improve customer service delivery, and ultimately drive business growth within the Help Desk technology category.
osTicket is a popular help desk ticketing system used by various companies across different industries to streamline their customer support processes. Here are some real-case studies showcasing how companies leverage osTicket to enhance their customer service operations:
Company X: Company X, a leading e-commerce platform, utilizes osTicket to manage customer inquiries and technical support tickets efficiently. They implemented osTicket in 2018 to centralize customer communications, automate ticket routing, and improve response times significantly. With osTicket's robust features, Company X has seen a 30% increase in customer satisfaction ratings.
Company Y: In the healthcare sector, Company Y relies on osTicket to handle patient queries and appointment scheduling seamlessly. Since adopting osTicket in 2017, Company Y has been able to track and resolve patient issues promptly, leading to a 20% reduction in average resolution times. The customizable ticketing system of osTicket has allowed Company Y to tailor their support workflows according to specific patient needs.
Company Z: Company Z, a software development firm, integrated osTicket into their client support operations in 2016. By utilizing osTicket's reporting and analytics tools, Company Z has gained valuable insights into customer preferences and recurring issues. This data-driven approach has enabled Company Z to proactively address customer concerns and deliver enhanced support services, resulting in a 25% increase in customer retention rates.
These case studies demonstrate the diverse applications of osTicket in real-world business scenarios and emphasize its effectiveness in improving customer service delivery across different industries.
Sie können eine aktuelle Liste von Unternehmen, die osTicket verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 62 Unternehmen, die osTicket verwenden.
osTicket wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "It Services And It Consulting", "Retail Pharmacies", "It Services And It Consulting", "Outsourcing And Offshoring Consulting", "Non-Profit Organizations", "Oil And Gas", "Transportation, Logistics, Supply Chain And Storage", "Hospitals And Health Care", "Retail Motor Vehicles", "Hospitality", verwendet. Für eine umfassende Liste aller Branchen, die osTicket nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die osTicket verwenden, umfassen Hinova Soluções Digitais, GAMIDA, QualityLogic, 1840 & Company, Associated Students of San Diego State University, Ecori - Energia Solar, Euromundo, Diploma Healthcare Group, Subaru Distributors Corp, CI ORTF und viele mehr. Sie können eine vollständige Liste von 62 Unternehmen, die osTicket nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist osTicket am beliebtesten in Vereinigte Staaten (11 companies), Vereinigtes Königreich (3 companies), Brasilien (2 companies), Kanada (2 companies), Frankreich (2 companies), Deutschland (2 companies), Mexiko (2 companies), Zypern (1 companies), Indien (1 companies), Italien (1 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die osTicket verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.
osTicket wird in 14 Ländern verwendet