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SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.
5
Unternehmen
Wir haben Daten zu 5 Unternehmen, die SupportBee verwenden. Unsere SupportBee Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
Zacatrus | Spanien | Technology, Information And Internet | 22 | |
Annexus Health | Vereinigte Staaten | Hospitals And Health Care | 156 | |
Gig Harbor Boat Works | Vereinigte Staaten | Manufacturing | 4 | $23M |
ProcessMind | Brasilien | Professional Services | 51 |
Möchten Sie die gesamte Liste herunterladen?
Melden Sie sich an und laden Sie die vollständige Liste der 5 Unternehmen herunter.
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
SupportBee wird in 3 Ländern verwendet
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Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
SupportBee is a popular technology in the Help Desk category, known for its efficient and user-friendly approach to customer support management. It offers a streamlined system for organizing and responding to customer inquiries, providing businesses with the tools needed to deliver excellent support services. SupportBee's platform is designed to enhance communication between support teams and customers, ultimately leading to increased customer satisfaction and loyalty.
SupportBee was founded in 2012 by a team of tech enthusiasts with a vision to revolutionize customer support operations. Their motivation stemmed from witnessing the challenges faced by businesses in managing customer inquiries effectively and promptly. By creating SupportBee, they aimed to offer a solution that simplifies support ticket management and empowers companies to deliver superior customer service.
In terms of its current market share, SupportBee holds a respectable position within the Help Desk technology landscape. With its intuitive interface and robust features, SupportBee has garnered a loyal user base in various industries. Looking ahead, the forecast indicates a positive trajectory for SupportBee as more businesses recognize the importance of providing exceptional customer support. As customer expectations continue to rise, the demand for advanced help desk solutions like SupportBee is expected to grow, solidifying its position in the market.
SupportBee is a widely used Help Desk technology offering companies a comprehensive solution to streamline their customer support operations effectively. With a user-friendly interface and robust features, SupportBee is a preferred choice for businesses looking to enhance their customer service experience.
Benefits of SupportBee:
Efficient Ticket Management: SupportBee excels in efficient ticket management, allowing companies to organize and prioritize customer inquiries seamlessly. Unlike traditional email-based support systems, SupportBee provides a centralized platform that ensures no ticket goes unnoticed, leading to quicker response times and improved customer satisfaction.
Automation Capabilities: SupportBee offers advanced automation capabilities, enabling companies to automate repetitive tasks and streamline their support processes. By automating ticket assignments, responses, and follow-ups, SupportBee helps teams be more productive and focus on resolving complex customer issues promptly.
Integrations with Popular Tools: SupportBee integrates seamlessly with a wide range of popular tools and platforms, such as CRM systems and analytics tools. This interoperability ensures that companies can leverage their existing tech stack efficiently, leading to a more cohesive support ecosystem and improved operational efficiency.
Real-time Collaboration: SupportBee facilitates real-time collaboration among support team members, enabling them to work together efficiently on resolving customer issues. Unlike traditional help desk solutions, SupportBee's collaborative features promote teamwork and knowledge sharing, resulting in quicker ticket resolutions and enhanced customer service.
In conclusion, SupportBee stands out in the Help Desk category due to its user-friendly interface, robust features, automation capabilities, seamless integrations, and emphasis on real-time collaboration, making it a valuable asset for companies aiming to elevate their customer support operations.
SupportBee is a popular help desk software used by numerous companies to streamline their customer support processes. Some notable companies that rely on SupportBee for their help desk needs include Todoist, TechCrunch, and Buffer. Below are case studies highlighting how these companies leverage SupportBee to enhance their customer service operations:
Todoist: Todoist, a renowned task management application, implemented SupportBee to efficiently manage customer inquiries and support tickets. They started using SupportBee in early 2017 to organize and prioritize customer communication effectively. With SupportBee's intuitive interface and automation features, Todoist has been able to handle a high volume of customer requests seamlessly, leading to improved customer satisfaction and response times.
TechCrunch: TechCrunch, a leading technology media property, integrated SupportBee into their workflow to centralize and streamline their support system. Since implementing SupportBee in late 2016, TechCrunch has been able to categorize and assign support tickets swiftly, ensuring that customer queries are addressed promptly. The platform's collaborative tools have enabled TechCrunch's support team to work efficiently together and provide timely assistance to their audience.
Buffer: Buffer, a popular social media management platform, adopted SupportBee to enhance their customer support operations. By utilizing SupportBee from mid-2018 onwards, Buffer has optimized its ticket management process, allowing their support team to respond to inquiries promptly and effectively. SupportBee's reporting capabilities have provided Buffer with valuable insights into support ticket trends, enabling them to identify areas for improvement and deliver exceptional customer service.
These case studies demonstrate how well-known companies such as Todoist, TechCrunch, and Buffer have successfully leveraged SupportBee's functionalities to streamline their help desk operations, improve customer service efficiency, and enhance overall customer satisfaction. By utilizing SupportBee's features and capabilities, these companies have been able to manage support tickets effectively, collaborate seamlessly within their teams, and deliver timely assistance to their users.
Sie können eine aktuelle Liste von Unternehmen, die SupportBee verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 5 Unternehmen, die SupportBee verwenden.
SupportBee wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Technology, Information And Internet", "Hospitals And Health Care", "Manufacturing", "Professional Services", verwendet. Für eine umfassende Liste aller Branchen, die SupportBee nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die SupportBee verwenden, umfassen Zacatrus, Annexus Health, Gig Harbor Boat Works, ProcessMind und viele mehr. Sie können eine vollständige Liste von 5 Unternehmen, die SupportBee nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist SupportBee am beliebtesten in Vereinigte Staaten (2 companies), Brasilien (1 companies), Spanien (1 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die SupportBee verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.