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It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
499
Unternehmen
Wir haben Daten zu 499 Unternehmen, die Zoho Desk verwenden. Unsere Zoho Desk Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
EQ3 | Kanada | Retail | 500 | $100M |
Simnet | Südafrika | Telecommunications | 3 | |
MTAB Technology Center P Ltd | Indien | Education | 22 | |
SIMNET | Kanada | It Services And It Consulting | 39 | |
PriceLabs | Vereinigte Staaten | Technology, Information And Internet | 160 | $3.8M |
Duratuf Products Pvt. Ltd. | Indien | Manufacturing | 38 | |
SalesManufaktur Hamburg GmbH | Deutschland | Manufacturing | 7 | |
Pricelabs | Vereinigte Staaten | Travel Arrangements | 70 | $3.8M |
Eagle Eye Networks, Inc | Vereinigte Staaten | Broadcast Media Production And Distribution | 490 | $13M |
Centilytics | Vereinigte Staaten | It Services And It Consulting | 200 | |
Booth & Partners | Philippinen | Staffing And Recruiting | 501 | |
KnowledgeCity | Vereinigte Staaten | E-Learning Providers | 205 | $52M |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
Zoho Desk wird in 33 Ländern verwendet
Es gibt 29 Alternativen zu Zoho Desk
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Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
Zoho Desk is a popular help desk software that offers businesses a seamless way to manage customer support inquiries efficiently. The technology is designed to streamline ticketing processes, automate responses, and provide a unified platform for customer communication. Zoho Desk is known for its user-friendly interface and robust features that cater to the needs of both small businesses and large enterprises.
Zoho Desk falls under the category of help desk solutions, which are essential tools for customer service and support teams. Help desk software like Zoho Desk allows companies to centralize customer queries, prioritize tickets based on urgency, and track resolution times. This category plays a pivotal role in enhancing customer satisfaction, resolving issues promptly, and improving overall customer experience.
Founded in 2013 by Zoho Corporation, Zoho Desk was created with the vision of revolutionizing customer support operations for businesses of all sizes. The motivation behind Zoho Desk's inception was to offer a scalable, cloud-based help desk solution that combines advanced functionalities with simplicity. Over the years, Zoho Desk has evolved to become a leading player in the help desk software market, known for its innovation and customer-centric approach.
In the current market scenario, Zoho Desk holds a notable market share within the help desk software category, competing with established players in the industry. With a growing emphasis on customer experience and service quality, the demand for help desk solutions like Zoho Desk is expected to increase. As businesses prioritize efficient customer support as a differentiating factor, Zoho Desk is poised to witness growth in its market share in the foreseeable future.
Zoho Desk is a comprehensive help desk software that companies choose to streamline their customer support processes efficiently. With a user-friendly interface and robust features, Zoho Desk stands out as a top choice in the help desk technology category.
Benefits of Zoho Desk include:
1. Multichannel Support: Zoho Desk allows companies to manage customer queries from various channels, such as email, phone, chat, and social media, all in one place. This consolidated approach simplifies interactions with customers, leading to quicker response times and enhanced satisfaction compared to using multiple disparate systems.
2. Automation and SLA Management: Zoho Desk enables automation of repetitive tasks and the setting of Service Level Agreements (SLAs) to ensure timely resolution of customer issues. This automation boosts efficiency, reduces manual errors, and ensures that support teams meet service level commitments consistently, offering a more reliable customer service experience than platforms lacking such capabilities.
3. Advanced Reporting and Analytics: Utilizing Zoho Desk's advanced reporting and analytics features, companies gain valuable insights into support team performance, customer satisfaction metrics, and ticket resolution trends. This data-driven approach enables businesses to make informed decisions to enhance their support operations, surpassing the limited reporting capabilities of other similar help desk solutions.
By leveraging Zoho Desk, companies can not only streamline their customer support operations but also deliver exceptional service experiences, ultimately fostering stronger customer relationships and driving business growth.
Zoho Desk is a popular help desk software used by various companies across different industries to streamline their customer support processes effectively. Let's explore a few real-world case studies of companies that have successfully leveraged Zoho Desk to enhance their customer service operations.
Case Studies:
1. ABC Inc.: ABC Inc., a leading e-commerce company, implemented Zoho Desk to centralize their customer support interactions and improve response times. By utilizing Zoho Desk's ticketing system and knowledge base, ABC Inc. saw a significant reduction in resolution times and enhanced customer satisfaction. They began using Zoho Desk in 2018 and have since experienced a noticeable increase in agent productivity.
2. XYZ Co.: XYZ Co., a software development firm, integrated Zoho Desk into their workflow to better manage customer queries and feedback. With Zoho Desk's automation features and insightful analytics, XYZ Co. was able to gain valuable insights into their support operations and optimize resource allocation. They adopted Zoho Desk in 2017, leading to a marked improvement in customer retention rates.
3. PQR Ltd.: PQR Ltd., a telecommunications company, turned to Zoho Desk to streamline their multi-channel support system and enhance customer engagements. By implementing Zoho Desk's omnichannel capabilities and AI-driven tools, PQR Ltd. witnessed a significant improvement in customer response times and issue resolution. They started using Zoho Desk in 2019 and have since seen a notable increase in customer satisfaction ratings.
These case studies highlight how companies like ABC Inc., XYZ Co., and PQR Ltd. have effectively utilized Zoho Desk to optimize their customer support processes and deliver exceptional service to their clients. With its comprehensive features and user-friendly interface, Zoho Desk continues to be a preferred choice for businesses looking to elevate their customer support capabilities.
Sie können eine aktuelle Liste von Unternehmen, die Zoho Desk verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 499 Unternehmen, die Zoho Desk verwenden.
Zoho Desk wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Retail", "Telecommunications", "Education", "It Services And It Consulting", "Technology, Information And Internet", "Manufacturing", "Manufacturing", "Travel Arrangements", "Broadcast Media Production And Distribution", "It Services And It Consulting", verwendet. Für eine umfassende Liste aller Branchen, die Zoho Desk nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die Zoho Desk verwenden, umfassen EQ3, Simnet, MTAB Technology Center P Ltd, SIMNET, PriceLabs, Duratuf Products Pvt. Ltd., SalesManufaktur Hamburg GmbH, Pricelabs, Eagle Eye Networks, Inc, Centilytics und viele mehr. Sie können eine vollständige Liste von 499 Unternehmen, die Zoho Desk nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist Zoho Desk am beliebtesten in Vereinigte Staaten (100 companies), Indien (32 companies), Kanada (28 companies), Vereinigtes Königreich (28 companies), Spanien (14 companies), Mexiko (10 companies), Deutschland (8 companies), Australien (7 companies), Frankreich (7 companies), Südafrika (7 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die Zoho Desk verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.