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Freshdesk is an on demand customer support software that works across multiple support channels.
3,612
Unternehmen
Wir haben Daten zu 3,612 Unternehmen, die FreshDesk verwenden. Unsere FreshDesk Kundenliste steht zum Download bereit und ist mit wichtigen Unternehmensspezifika angereichert, darunter Branchenklassifikation, Organisationsgröße, geografische Lage, Finanzierungsrunden und Umsatzzahlen, unter anderem.
Unternehmen | Land | Branche | Mitarbeiter | Umsatz |
---|---|---|---|---|
Leicestershire County Council | Vereinigtes Königreich | Government Administration | 5K | $4.9M |
Nottingham City Council | Vereinigtes Königreich | Government Administration | 3.5K | $6.1M |
British Swim School | Vereinigte Staaten | Sports And Recreation Instruction | 51 | $5.2M |
![]() Saviynt | Vereinigte Staaten | Software Development | 934 | $72M |
Freshworks | Vereinigte Staaten | Software Development | 10K | $545M |
Razorpay | Indien | Software Development | 3.2K | $10M |
![]() Hinge Health | Vereinigte Staaten | Software Development | 1.7K | $100M |
ARDEX Americas | Vereinigte Staaten | Wholesale Building Materials | 280 | $3.7M |
TOG (The Office Group | Vereinigtes Königreich | Hospitality | 660 | $74M |
Frndly TV | Vereinigte Staaten | Entertainment Providers | 31 | |
Truth For Life | Vereinigte Staaten | Religious Institutions | 38 | $2.3M |
![]() Restaurant365 | Vereinigte Staaten | Software Development | 2.2K | $40M |
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Nutzungsstatistiken für Technologie und Marktanteil
Sie können diese Daten an Ihre Bedürfnisse anpassen, indem Sie nach Geografie, Branche, Unternehmensgröße, Umsatz, Technologienutzung, Jobpositionen und mehr filtern. Sie können die Daten im Excel- oder CSV-Format herunterladen.
Sie können Alarme für diese Daten erhalten. Sie können beginnen, indem Sie die Technologie auswählen, die Sie interessiert, und dann erhalten Sie Alarme in Ihrem Posteingang, wenn es neue Unternehmen gibt, die diese Technologie verwenden.
Sie können seine Daten in eine Excel-Datei exportieren, die in Ihr CRM importiert werden kann. Sie können die Daten auch an eine API exportieren.
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FreshDesk wird in 64 Ländern verwendet
Häufig gestellte Fragen
Unsere Daten stammen aus Stellenanzeigen, die von Millionen von Unternehmen gesammelt wurden. Wir überwachen diese Anzeigen auf Firmenwebseiten, Jobbörsen und anderen Rekrutierungsplattformen. Die Analyse von Stellenanzeigen bietet eine zuverlässige Methode, um die von Unternehmen verwendeten Technologien zu verstehen, einschließlich der Nutzung interner Tools.
Wir aktualisieren unsere Daten täglich, um sicherzustellen, dass Sie auf die aktuellsten verfügbaren Informationen zugreifen. Dieser häufige Aktualisierungsprozess garantiert, dass unsere Einsichten und Erkenntnisse die neuesten Entwicklungen und Trends der Branche widerspiegeln.
FreshDesk is a popular customer support software that falls under the category of Help Desk tools. It is designed to streamline and automate customer support operations, making it easier for businesses to manage customer queries, issues, and feedback effectively. FreshDesk offers a range of features including ticketing systems, self-service options, live chat, and reporting tools to help businesses provide efficient and responsive customer support.
FreshDesk was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy. The motivation behind creating FreshDesk was to provide businesses with a user-friendly and comprehensive help desk solution that could improve customer satisfaction and retention rates. Over the years, FreshDesk has evolved into a leading player in the customer support software market, gaining a reputation for its ease of use, scalability, and integrations with other business tools.
Currently, FreshDesk holds a significant market share within the Help Desk software category, competing with other industry giants. With a user-friendly interface and a wide range of features, FreshDesk continues to attract new customers and retain existing ones. It is projected that FreshDesk's market share will likely grow in the future as businesses increasingly prioritize customer experience and invest in support solutions to stay competitive in the market.
FreshDesk is a widely-used help desk software that companies rely on to streamline their customer support operations effectively. With its user-friendly interface and powerful features, FreshDesk offers a range of benefits that set it apart from other similar technologies in the market.
FreshDesk helps companies enhance their customer support efficiency by providing a centralized platform for managing all customer queries and tickets. Unlike traditional email-based support systems, FreshDesk's ticketing system categorizes and prioritizes customer issues automatically, ensuring timely resolution and optimized response times.
One of FreshDesk's standout features is its ability to integrate seamlessly with various communication channels like email, phone, chat, and social media. This omnichannel support approach enables companies to provide consistent and personalized assistance to customers across different platforms, thereby improving overall customer satisfaction.
FreshDesk offers extensive customization options that allow companies to tailor the help desk interface according to their specific requirements and branding guidelines. This flexibility sets FreshDesk apart from rigid, one-size-fits-all solutions and enables businesses to create a unique customer support experience aligned with their brand identity.
FreshDesk provides advanced reporting and analytics tools that give companies valuable insights into their customer support performance, ticket resolution times, agent productivity, and customer satisfaction levels. These analytics enable data-driven decision-making and continuous improvement in customer support processes, setting FreshDesk apart as a comprehensive solution for companies seeking to optimize their support operations.
FreshDesk's scalable architecture and extensive integration capabilities make it a preferred choice for companies of all sizes. Whether a startup or an enterprise, FreshDesk can adapt to evolving business needs and seamlessly integrate with other tools and systems, ensuring a unified workflow and enhanced operational efficiency.
With its range of benefits and innovative features, FreshDesk emerges as a leading solution in the help desk technology category, empowering companies to deliver exceptional customer support experiences seamlessly.
FreshDesk is a renowned help desk software used by various companies across different industries to streamline their customer support processes. Let's take a look at some real-world case studies of companies successfully utilizing FreshDesk to enhance their customer service operations:
1. Company: Slack Slack, a popular communication platform, implemented FreshDesk to centralize their customer support interactions. By leveraging FreshDesk's ticketing system and automation features, Slack improved response times and resolution rates significantly. The company started using FreshDesk in 2017 and has since seen a notable increase in customer satisfaction levels.
2. Company: Deliveroo Deliveroo, a prominent food delivery service, adopted FreshDesk to manage their customer inquiries efficiently. Using FreshDesk's robust reporting tools, Deliveroo gained valuable insights into customer preferences and pain points, enabling them to tailor their services better. Deliveroo integrated FreshDesk into their operations in 2016 with remarkable results.
3. Company: Udemy Udemy, a leading online learning platform, turned to FreshDesk to provide seamless customer support to its global user base. With FreshDesk's multichannel support capabilities, Udemy could address customer queries across various communication channels promptly. Udemy integrated FreshDesk into its operations back in 2015, and the platform has been instrumental in maintaining high customer satisfaction levels.
These case studies showcase how prominent companies such as Slack, Deliveroo, and Udemy have successfully implemented FreshDesk to streamline their customer support processes, improve response times, and elevate overall customer satisfaction. Companies across different industries trust FreshDesk to enhance their customer service operations and deliver exceptional support experiences.
Sie können eine aktuelle Liste von Unternehmen, die FreshDesk verwenden, auf TheirStack.com einsehen. Unsere Plattform bietet eine umfassende Datenbank von Unternehmen, die verschiedene Technologien und interne Tools nutzen.
Bis jetzt haben wir Daten von 3,612 Unternehmen, die FreshDesk verwenden.
FreshDesk wird von einer Vielzahl von Organisationen in verschiedenen Branchen, einschließlich "Government Administration", "Government Administration", "Sports And Recreation Instruction", "Software Development", "Software Development", "Software Development", "Software Development", "Wholesale Building Materials", "Hospitality", "Entertainment Providers", verwendet. Für eine umfassende Liste aller Branchen, die FreshDesk nutzen, besuchen Sie bitte TheirStack.com.
Einige der Unternehmen, die FreshDesk verwenden, umfassen Leicestershire County Council, Nottingham City Council, British Swim School, Saviynt, Freshworks, Razorpay, Hinge Health, ARDEX Americas, TOG (The Office Group, Frndly TV und viele mehr. Sie können eine vollständige Liste von 3,612 Unternehmen, die FreshDesk nutzen, auf TheirStack.com finden.
Basierend auf unseren Daten ist FreshDesk am beliebtesten in Vereinigte Staaten (985 companies), Vereinigtes Königreich (379 companies), Kanada (113 companies), Indien (109 companies), Frankreich (98 companies), Deutschland (87 companies), Brasilien (66 companies), Australien (61 companies), Niederlande (51 companies), Spanien (51 companies). Es wird jedoch von Unternehmen auf der ganzen Welt verwendet.
Sie können Unternehmen, die FreshDesk verwenden, finden, indem Sie auf TheirStack.com danach suchen. Wir verfolgen Stellenanzeigen von Millionen von Unternehmen und nutzen sie, um herauszufinden, welche Technologien und internen Tools sie verwenden.