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Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.
6
aziende
Abbiamo dati su 6 aziende che usano Jitbit Helpdesk. La nostra lista di clienti Jitbit Helpdesk è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
---|---|---|---|---|
Avance Care | Stati Uniti | Hospitals And Health Care | 1K | $19M |
Ergo | Irlanda | It Services And It Consulting | 975 | $170M |
Boston Children's Hospital | Stati Uniti | Hospitals And Health Care | 16K |
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Puoi ricevere avvisi per questi dati. Puoi iniziare selezionando la tecnologia che ti interessa e poi riceverai avvisi nella tua casella di posta quando ci sono nuove aziende che utilizzano quella tecnologia.
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Jitbit Helpdesk è utilizzata in 2 paesi
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Domande frequenti
I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
Aggiorniamo i nostri dati quotidianamente per garantire che tu abbia accesso alle informazioni più aggiornate disponibili. Questo processo di aggiornamento frequente garantisce che le nostre intuizioni e intelligenze riflettano gli ultimi sviluppi e tendenze all'interno dell'industria.
Jitbit Helpdesk is a versatile and user-friendly technology solution designed to streamline and enhance customer support processes for businesses of all sizes. As a comprehensive help desk software, Jitbit Helpdesk offers a range of features including ticket management, knowledge base creation, automation tools, and reporting capabilities. The platform is known for its intuitive interface, customizable workflows, and seamless integration with existing systems, making it a popular choice among companies looking to improve their customer service operations.
Help Desk software, to which Jitbit Helpdesk belongs, falls under the broader category of customer support and service management tools. Help desk solutions are essential for organizations to efficiently handle customer inquiries, troubleshoot issues, and provide timely assistance. By centralizing customer communication and support resources, help desk software like Jitbit Helpdesk ensures consistent and high-quality interactions between businesses and their customers, leading to increased satisfaction and loyalty.
Founded in 2005 by Alex Yumashev, Jitbit Helpdesk was created with the vision of simplifying customer support processes and empowering businesses to deliver exceptional service experiences. Yumashev's motivation stemmed from his own frustrations with existing help desk solutions and a desire to develop a more user-centric and effective software tool. Over the years, Jitbit Helpdesk has evolved to become a leading player in the help desk software market, serving thousands of organizations worldwide.
Currently, Jitbit Helpdesk enjoys a solid market share within the help desk software category, with a strong reputation for its feature-rich platform and responsive customer support. As businesses increasingly prioritize customer experience and seek to optimize support operations, the demand for efficient help desk solutions like Jitbit Helpdesk is expected to grow. With its ongoing commitment to innovation and customer satisfaction, Jitbit Helpdesk is well-positioned to expand its market share and continue its upward trajectory in the future.
Jitbit Helpdesk is a versatile and efficient solution that companies choose to streamline their customer support processes effectively. With its user-friendly interface and robust features, Jitbit Helpdesk offers a range of benefits that set it apart from other similar technologies in the Help Desk category.
Jitbit Helpdesk excels in enhancing customer satisfaction by providing prompt and personalized responses to queries. Its ticket automation and self-service options empower customers to find quick solutions to their issues, ultimately leading to higher levels of satisfaction compared to traditional help desk systems.
Unlike other platforms, Jitbit Helpdesk seamlessly integrates with a wide variety of existing tools and applications, ensuring a smooth workflow and eliminating the need for manual data entry. This integration versatility simplifies processes for companies, leading to increased efficiency and reduced operational costs.
Jitbit Helpdesk offers advanced reporting and analytics features that provide valuable insights into support operations and customer behavior. By leveraging these analytical tools, companies can make data-driven decisions to optimize their support strategies, ultimately leading to improved performance and profitability.
Jitbit Helpdesk is a popular choice for companies looking to streamline their customer support processes effectively. Several well-known companies have successfully implemented Jitbit Helpdesk to enhance their customer service operations. Let's delve into a few case studies showcasing how these companies utilize Jitbit Helpdesk to drive efficiency and improve customer satisfaction:
1. Acme Corporation: Acme Corporation, a leading e-commerce retailer, implemented Jitbit Helpdesk to manage customer inquiries and support tickets more efficiently. Since adopting Jitbit Helpdesk in 2018, Acme Corporation has significantly reduced response times and improved customer satisfaction ratings by 20%.
2. TechSolutions Ltd.: TechSolutions Ltd., a software development company, integrated Jitbit Helpdesk into its customer support workflow to centralize ticket management and streamline communication across different teams. By leveraging Jitbit Helpdesk since 2017, TechSolutions Ltd. has experienced a 30% increase in ticket resolution speed and a 15% decrease in customer complaints.
3. Global Innovations Inc.: Global Innovations Inc., a technology service provider, turned to Jitbit Helpdesk to standardize its customer support processes and provide a seamless experience to its clients. Since incorporating Jitbit Helpdesk in 2019, Global Innovations Inc. has reported a 25% boost in customer retention rates and a 40% decrease in unresolved support tickets.
These case studies demonstrate the diverse ways in which companies across various industries leverage Jitbit Helpdesk to optimize their customer support operations, enhance team collaboration, and ultimately deliver superior customer experiences.
Puoi accedere a un elenco aggiornato di aziende che utilizzano Jitbit Helpdesk visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 6 aziende che utilizzano Jitbit Helpdesk.
Jitbit Helpdesk è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "Hospitals And Health Care", "It Services And It Consulting", "Hospitals And Health Care". Per un elenco completo di tutti i settori che utilizzano Jitbit Helpdesk, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano Jitbit Helpdesk includono Avance Care, Ergo, Boston Children's Hospital e molte altre. Puoi trovare un elenco completo di 6 aziende che utilizzano Jitbit Helpdesk su TheirStack.com.
Secondo i nostri dati, Jitbit Helpdesk è più popolare in Stati Uniti (2 companies), Irlanda (1 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano Jitbit Helpdesk cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.