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Everything you need to convert, support, and delight your customers.
1,395
aziende
Abbiamo dati su 1,395 aziende che usano Groove. La nostra lista di clienti Groove è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
---|---|---|---|---|
Ruby GmbH | Germania | Hospitality | 501 | |
RUBY GMBH | Germania | Hospitality | 501 | |
Trinity Industries | Stati Uniti | Manufacturing | 10K | $1.5B |
Veritas Steel LLC | Stati Uniti | Manufacturing | 201 | $10M |
The TJX Companies, Inc. | Stati Uniti | Retail | 270K | $50B |
Groove Auto | Stati Uniti | Motor Vehicle Manufacturing | 501 | |
ClearStream Energy Services | Canada | Oil And Gas | 390 | $20M |
Groove Technology Solutions | Stati Uniti | Telecommunications | 110 | $25M |
THE GAME | Francia | Hospitality | 96 | |
Jagemann Stamping | Stati Uniti | Mining | 110 | $26M |
Provi | Stati Uniti | Food And Beverage Services | 310 | $20M |
adesso Schweiz | Germania | It Services And It Consulting | 5K | $7.9M |
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Statistiche sull'Uso delle Tecnologie e Quota di Mercato
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I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
Aggiorniamo i nostri dati quotidianamente per garantire che tu abbia accesso alle informazioni più aggiornate disponibili. Questo processo di aggiornamento frequente garantisce che le nostre intuizioni e intelligenze riflettano gli ultimi sviluppi e tendenze all'interno dell'industria.
Groove is a technology platform that falls under the category of Help Desk solutions. It is designed to streamline customer support and communication processes for businesses by providing a centralized system for managing customer inquiries, feedback, and issue resolution. Groove offers features such as ticket management, email integration, knowledge base creation, and reporting tools to help companies deliver efficient and effective customer support services.
Founded in 2011 by Alex Turnbull, Groove initially started as an internal tool for Turnbull's startup to manage customer support. Recognizing the potential of the platform, Groove was later released to the public as a standalone product. The motivation behind creating Groove was to simplify and enhance the customer support experience for businesses of all sizes, offering an easy-to-use solution that can scale alongside their growth.
In terms of market share, Groove has secured a notable position within the Help Desk software landscape. With its user-friendly interface and robust features, Groove has gained popularity among small to medium-sized businesses looking to elevate their customer support operations. As the demand for efficient customer service solutions continues to rise, it is likely that Groove's market share will experience further growth in the future, solidifying its position as a leading player in the Help Desk technology sector.
Groove is a top choice for companies looking to streamline their Help Desk operations efficiently. With its user-friendly interface and robust features, Groove stands out as a leading solution in the market.
Groove offers a seamless customer experience by providing a unified platform for managing customer interactions. Unlike other similar technologies that may have complex interfaces or limited customization options, Groove ensures that businesses can tailor their support processes to meet customer needs effectively.
Groove's advanced ticket management system allows companies to prioritize, assign, and resolve customer issues promptly. Compared to other tools that may lack automation features or detailed reporting capabilities, Groove empowers teams to optimize their workflow and deliver exceptional support consistently.
Groove seamlessly integrates with a variety of third-party applications, enabling companies to centralize their customer data and communication channels. Unlike competing technologies that may have compatibility issues or require manual data transfers, Groove simplifies the process of consolidating information for a more holistic view of customer interactions.
Groove provides real-time analytics and insights to help businesses track key performance metrics and identify trends. While some similar platforms offer basic reporting functionalities, Groove goes a step further by offering actionable data that empowers companies to make informed decisions and drive continuous improvement in their Help Desk operations.
Introduction:
Groove is a popular help desk software utilized by various companies to streamline customer support operations. Below are some case studies showcasing how well-known companies implement Groove to enhance their customer service efficiency and satisfaction.
Case Studies:
Zendesk:
Zendesk, a leading customer service software company, uses Groove as part of its help desk technology stack. Zendesk relies on Groove to efficiently manage customer queries and tickets. They started using Groove in 2017 to centralize their support operations, leading to improved response times and customer satisfaction rates.
Slack:
Slack, a renowned collaboration platform, integrated Groove into their customer support system to streamline communication with users seeking assistance. By leveraging Groove's features, Slack's support team has been able to categorize and prioritize customer tickets effectively since 2018, resulting in enhanced support quality.
Shopify:
Shopify, an e-commerce platform, adopted Groove to bolster their customer service offerings. Leveraging Groove's help desk capabilities, Shopify has been able to manage an increasing volume of customer queries efficiently. Since implementing Groove in 2016, Shopify has witnessed a significant decrease in resolution times, contributing to higher customer satisfaction levels.
These case studies exemplify how prominent companies across various industries leverage Groove to optimize their help desk operations and deliver exceptional customer support services.
Puoi accedere a un elenco aggiornato di aziende che utilizzano Groove visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 1,395 aziende che utilizzano Groove.
Groove è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "Hospitality", "Hospitality", "Manufacturing", "Manufacturing", "Retail", "Motor Vehicle Manufacturing", "Oil And Gas", "Telecommunications", "Hospitality", "Mining". Per un elenco completo di tutti i settori che utilizzano Groove, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano Groove includono Ruby GmbH, RUBY GMBH, Trinity Industries, Veritas Steel LLC, The TJX Companies, Inc., Groove Auto, ClearStream Energy Services, Groove Technology Solutions, THE GAME, Jagemann Stamping e molte altre. Puoi trovare un elenco completo di 1,395 aziende che utilizzano Groove su TheirStack.com.
Secondo i nostri dati, Groove è più popolare in Stati Uniti (548 companies), Canada (69 companies), Regno Unito (54 companies), Australia (27 companies), Germania (19 companies), Svizzera (16 companies), Brasile (15 companies), Francia (15 companies), India (12 companies), Paesi Bassi (12 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano Groove cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.
Groove è utilizzata in 35 paesi