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It is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
69
aziende
Abbiamo dati su 69 aziende che usano ManageEngine ServiceDesk Plus. La nostra lista di clienti ManageEngine ServiceDesk Plus è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
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Union Supply Group Inc | Stati Uniti | Wholesale | 160 | $19M |
Cowan Insurance Group | Canada | Insurance Agencies And Brokerages | 501 | $20M |
Breedon Group plc | Regno Unito | Wholesale Building Materials | 1.5K | $1.7B |
Select Energy Services | Stati Uniti | Oil And Gas | 19 | $302M |
AlignHR, LLC | Stati Uniti | Staffing And Recruiting | 2 | |
VersaLogic Corporation | Stati Uniti | Manufacturing | 51 | $21M |
Primo Water | Stati Uniti | Food And Beverage Manufacturing | 1K | $1.9B |
Elara Comunicaciones | Messico | Telecommunications | 72 | $3.3M |
Oetiker | Svizzera | Transportation Equipment Manufacturing | 1K | $45M |
Modjeski and Masters, Inc. | Stati Uniti | Civil Engineering | 200 | $90M |
Guru Studio | Canada | Broadcast Media Production And Distribution | 360 | $75M |
Crido | Polonia | Professional Services | 370 | $7.2M |
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Statistiche sull'Uso delle Tecnologie e Quota di Mercato
Puoi personalizzare questi dati secondo le tue necessità, filtrando per geografia, settore, dimensione dell'azienda, fatturato, uso della tecnologia, posizioni lavorative e altro ancora. Puoi scaricare i dati in formato Excel o CSV.
Puoi ricevere avvisi per questi dati. Puoi iniziare selezionando la tecnologia che ti interessa e poi riceverai avvisi nella tua casella di posta quando ci sono nuove aziende che utilizzano quella tecnologia.
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ManageEngine ServiceDesk Plus è utilizzata in 14 paesi
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I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
Aggiorniamo i nostri dati quotidianamente per garantire che tu abbia accesso alle informazioni più aggiornate disponibili. Questo processo di aggiornamento frequente garantisce che le nostre intuizioni e intelligenze riflettano gli ultimi sviluppi e tendenze all'interno dell'industria.
ManageEngine ServiceDesk Plus is a comprehensive help desk solution designed to streamline IT support and deliver efficient services to employees and customers. It offers a wide range of capabilities, including incident management, problem management, change management, asset management, and more. ManageEngine ServiceDesk Plus is known for its user-friendly interface and customizable features that cater to the specific needs of organizations across various industries.
ManageEngine ServiceDesk Plus falls under the category of Help Desk software, which is essential for businesses looking to manage and resolve customer or internal IT-related issues effectively. This software enables companies to centralize their support operations, track tickets, automate processes, and enhance communication between support teams and end-users. With features like self-service portals, knowledge bases, and SLA management, ManageEngine ServiceDesk Plus empowers organizations to deliver timely and efficient support services.
ManageEngine ServiceDesk Plus was founded in 2003 by Zoho Corporation, a global technology company that provides a suite of software products for business management and productivity. The motivation behind the development of ManageEngine ServiceDesk Plus was to offer a robust help desk solution that simplifies IT service management and improves operational efficiency. Over the years, the software has evolved to meet the changing needs of the market and has gained popularity among businesses of all sizes.
In terms of current market share, ManageEngine ServiceDesk Plus holds a significant position within the help desk software category. With its growing user base and reputation for delivering reliable IT support solutions, the software is expected to maintain its market share and potentially grow in the future. As businesses continue to prioritize efficient help desk operations and customer support, ManageEngine ServiceDesk Plus is well-positioned to meet their evolving requirements and sustain its market presence.
ManageEngine ServiceDesk Plus is a robust help desk solution utilized by companies globally to streamline their IT service management processes. With its user-friendly interface and comprehensive features, ServiceDesk Plus offers a multitude of benefits that set it apart from other similar technologies in the market.
Increased Efficiency: ServiceDesk Plus automates ticketing workflows, enabling faster issue resolution and enhancing overall operational efficiency. Unlike traditional help desk tools, ServiceDesk Plus prioritizes and categorizes tickets intelligently, ensuring that critical issues are promptly addressed, minimizing downtime, and maximizing productivity.
Integrated Asset Management: ServiceDesk Plus seamlessly integrates asset management capabilities, allowing companies to track and manage their IT assets effectively. Unlike standalone asset management tools, ServiceDesk Plus provides a unified platform for managing both service requests and assets, simplifying IT operations and reducing complexity.
Customizable Reporting and Analytics: ServiceDesk Plus offers robust reporting and analytics features, empowering companies to gain valuable insights into their service desk performance. Unlike conventional reporting tools, ServiceDesk Plus provides customizable dashboards and reports tailored to specific business requirements, enabling informed decision-making and continuous service improvement.
Self-Service Portal: ServiceDesk Plus includes a self-service portal that empowers users to resolve common issues independently, reducing the burden on IT teams. Unlike traditional help desk solutions, ServiceDesk Plus promotes user autonomy and efficiency, ultimately enhancing customer satisfaction and IT service delivery.
By leveraging ManageEngine ServiceDesk Plus, companies can optimize their help desk operations, improve service quality, and drive business success efficiently.
ManageEngine ServiceDesk Plus is a popular help desk software utilized by various companies to streamline their IT service management processes. Below are case studies of real companies that have implemented ManageEngine ServiceDesk Plus successfully:
TechSolutions Inc.
TechSolutions Inc. is a leading IT consulting firm that adopted ManageEngine ServiceDesk Plus to enhance its internal IT support operations. They started using the platform in 2018 and have since experienced significant improvements in ticket resolution times and overall service delivery. By leveraging ServiceDesk Plus, TechSolutions Inc. has been able to automate ticket routing, implement proactive monitoring capabilities, and generate insightful reports to drive continuous service improvements.
GlobalTech Enterprises
GlobalTech Enterprises, a multinational technology company, implemented ManageEngine ServiceDesk Plus in 2017 to streamline its global IT support operations. The company uses ServiceDesk Plus to centralize its service desk functions, manage incident and problem tickets effectively, and ensure timely resolution of IT issues across its diverse business units. Through the robust features of ServiceDesk Plus, GlobalTech Enterprises has achieved better visibility into its IT infrastructure, improved collaboration among support teams, and enhanced end-user satisfaction.
InnovateTech Solutions
InnovateTech Solutions, a dynamic software development startup, integrated ManageEngine ServiceDesk Plus into its operations in 2019 to establish a structured IT service management framework from the outset. By utilizing ServiceDesk Plus, InnovateTech Solutions has been able to create a seamless ticketing system, automate routine IT processes, and track service performance metrics efficiently. The platform has empowered InnovateTech Solutions to deliver quality IT support to its clients, manage resources effectively, and scale its service operations as the company continues to grow.
These case studies demonstrate how companies across different industries benefit from leveraging ManageEngine ServiceDesk Plus to optimize their IT service desk functions and drive operational excellence.
Puoi accedere a un elenco aggiornato di aziende che utilizzano ManageEngine ServiceDesk Plus visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 69 aziende che utilizzano ManageEngine ServiceDesk Plus.
ManageEngine ServiceDesk Plus è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "Wholesale", "Insurance Agencies And Brokerages", "Wholesale Building Materials", "Oil And Gas", "Staffing And Recruiting", "Manufacturing", "Food And Beverage Manufacturing", "Telecommunications", "Transportation Equipment Manufacturing", "Civil Engineering". Per un elenco completo di tutti i settori che utilizzano ManageEngine ServiceDesk Plus, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano ManageEngine ServiceDesk Plus includono Union Supply Group Inc, Cowan Insurance Group, Breedon Group plc, Select Energy Services, AlignHR, LLC, VersaLogic Corporation, Primo Water, Elara Comunicaciones, Oetiker, Modjeski and Masters, Inc. e molte altre. Puoi trovare un elenco completo di 69 aziende che utilizzano ManageEngine ServiceDesk Plus su TheirStack.com.
Secondo i nostri dati, ManageEngine ServiceDesk Plus è più popolare in Stati Uniti (21 companies), Canada (5 companies), Regno Unito (5 companies), Australia (1 companies), Francia (1 companies), India (1 companies), Messico (1 companies), Nepal (1 companies), Filippine (1 companies), Polonia (1 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano ManageEngine ServiceDesk Plus cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.