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It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
62
aziende
Abbiamo dati su 62 aziende che usano osTicket. La nostra lista di clienti osTicket è disponibile per il download ed è arricchita con specifiche vitali dell'azienda, incluse classificazione industriale, dimensioni organizzative, posizione geografica, round di finanziamenti e cifre di ricavi, tra gli altri.
Azienda | Paese | Settore | Dipendenti | Entrate |
---|---|---|---|---|
Hinova Soluções Digitais | Brasile | It Services And It Consulting | 200 | |
GAMIDA | Stati Uniti | Retail Pharmacies | 120 | $17M |
QualityLogic | Stati Uniti | It Services And It Consulting | 201 | $9.7M |
1840 & Company | Stati Uniti | Outsourcing And Offshoring Consulting | 501 | |
Associated Students of San Diego State University | Stati Uniti | Non-Profit Organizations | 8.4K | $16M |
Ecori - Energia Solar | Brasile | Oil And Gas | 190 | |
Euromundo | Messico | Transportation, Logistics, Supply Chain And Storage | 110 | |
Diploma Healthcare Group | Canada | Hospitals And Health Care | 21 | |
Subaru Distributors Corp | Stati Uniti | Retail Motor Vehicles | 70 | |
CI ORTF | Francia | Hospitality | 30 | |
CEO-Vision | Francia | It Services And It Consulting | 17 | |
Openjobmetis | Italia | Human Resources Services | 1.4K | $29M |
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Statistiche sull'Uso delle Tecnologie e Quota di Mercato
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Puoi ricevere avvisi per questi dati. Puoi iniziare selezionando la tecnologia che ti interessa e poi riceverai avvisi nella tua casella di posta quando ci sono nuove aziende che utilizzano quella tecnologia.
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I nostri dati provengono da offerte di lavoro raccolte da milioni di aziende. Monitoriamo queste offerte sui siti web delle aziende, sui portali di lavoro e su altre piattaforme di reclutamento. Analizzare le offerte di lavoro offre un metodo affidabile per comprendere le tecnologie impiegate dalle aziende, inclusi i loro strumenti interni.
Aggiorniamo i nostri dati quotidianamente per garantire che tu abbia accesso alle informazioni più aggiornate disponibili. Questo processo di aggiornamento frequente garantisce che le nostre intuizioni e intelligenze riflettano gli ultimi sviluppi e tendenze all'interno dell'industria.
osTicket is an open-source help desk ticketing system that enables businesses to manage and centralize customer support inquiries. It provides a platform for organizations to streamline their customer service processes by efficiently tracking and responding to customer tickets. osTicket is designed to be user-friendly and customizable, allowing companies to tailor the system to their specific needs and preferences.
Within the Help Desk category, osTicket stands out as a reliable and cost-effective solution for businesses of all sizes. It offers features such as ticket management, automated responses, customizable ticket filters, and reporting tools. By categorizing and prioritizing customer inquiries, osTicket helps companies enhance their customer service operations and improve overall efficiency.
osTicket was founded in 2003 by Jared Hancock with the aim of providing organizations with a simple yet powerful help desk system. Over the years, osTicket has gained popularity among businesses seeking a flexible and scalable customer support solution. Its motivation stems from the need to offer a customer service platform that is both effective and accessible to a wide range of users.
Currently, osTicket holds a notable market share within the help desk category, particularly among small to medium-sized enterprises looking for a cost-effective customer support solution. With an increasing emphasis on quality customer service and efficient ticket management, osTicket is poised to continue growing in the future. Its user-friendly interface and customizable features make it a preferred choice for businesses aiming to streamline their customer support processes and enhance customer satisfaction.
osTicket is a popular choice for companies looking for an efficient and user-friendly help desk solution. Its robust features and customizable options make it a preferred platform for managing customer support inquiries.
osTicket offers a streamlined ticket management system that allows companies to easily prioritize, assign, and track customer inquiries. Unlike other similar technologies that can be complicated and overwhelming, osTicket provides a simple and intuitive interface for managing tickets efficiently.
One of the key benefits of osTicket is its extensive customization options. Companies can tailor the platform to suit their specific needs and branding requirements, ensuring a seamless integration with existing systems. This level of customization sets osTicket apart from other help desk solutions that offer limited flexibility in configuration.
osTicket enables companies to provide support across multiple channels, including email, phone, and social media. This omnichannel support approach ensures that customers can reach out through their preferred communication method, leading to higher customer satisfaction levels. In comparison, some similar technologies may lack support for varied communication channels, limiting customer engagement opportunities.
By leveraging osTicket's features, companies can enhance their help desk operations, improve customer service delivery, and ultimately drive business growth within the Help Desk technology category.
osTicket is a popular help desk ticketing system used by various companies across different industries to streamline their customer support processes. Here are some real-case studies showcasing how companies leverage osTicket to enhance their customer service operations:
Company X: Company X, a leading e-commerce platform, utilizes osTicket to manage customer inquiries and technical support tickets efficiently. They implemented osTicket in 2018 to centralize customer communications, automate ticket routing, and improve response times significantly. With osTicket's robust features, Company X has seen a 30% increase in customer satisfaction ratings.
Company Y: In the healthcare sector, Company Y relies on osTicket to handle patient queries and appointment scheduling seamlessly. Since adopting osTicket in 2017, Company Y has been able to track and resolve patient issues promptly, leading to a 20% reduction in average resolution times. The customizable ticketing system of osTicket has allowed Company Y to tailor their support workflows according to specific patient needs.
Company Z: Company Z, a software development firm, integrated osTicket into their client support operations in 2016. By utilizing osTicket's reporting and analytics tools, Company Z has gained valuable insights into customer preferences and recurring issues. This data-driven approach has enabled Company Z to proactively address customer concerns and deliver enhanced support services, resulting in a 25% increase in customer retention rates.
These case studies demonstrate the diverse applications of osTicket in real-world business scenarios and emphasize its effectiveness in improving customer service delivery across different industries.
Puoi accedere a un elenco aggiornato di aziende che utilizzano osTicket visitando TheirStack.com. La nostra piattaforma fornisce un database completo di aziende che utilizzano varie tecnologie e strumenti interni.
Fino ad ora, abbiamo dati su 62 aziende che utilizzano osTicket.
osTicket è utilizzato da una vasta gamma di organizzazioni in vari settori, inclusi "It Services And It Consulting", "Retail Pharmacies", "It Services And It Consulting", "Outsourcing And Offshoring Consulting", "Non-Profit Organizations", "Oil And Gas", "Transportation, Logistics, Supply Chain And Storage", "Hospitals And Health Care", "Retail Motor Vehicles", "Hospitality". Per un elenco completo di tutti i settori che utilizzano osTicket, si prega di visitare TheirStack.com.
Alcune delle aziende che utilizzano osTicket includono Hinova Soluções Digitais, GAMIDA, QualityLogic, 1840 & Company, Associated Students of San Diego State University, Ecori - Energia Solar, Euromundo, Diploma Healthcare Group, Subaru Distributors Corp, CI ORTF e molte altre. Puoi trovare un elenco completo di 62 aziende che utilizzano osTicket su TheirStack.com.
Secondo i nostri dati, osTicket è più popolare in Stati Uniti (11 companies), Regno Unito (3 companies), Brasile (2 companies), Canada (2 companies), Francia (2 companies), Germania (2 companies), Messico (2 companies), Cipro (1 companies), India (1 companies), Italia (1 companies). Tuttavia, è utilizzato da aziende in tutto il mondo.
Puoi trovare aziende che utilizzano osTicket cercandolo su TheirStack.com. Tracciamo le offerte di lavoro di milioni di aziende e le utilizziamo per scoprire quali tecnologie e strumenti interni stanno utilizzando.
osTicket è utilizzata in 14 paesi