Question 1

What is Customer Effort Score?

Accepted Answer

Customer Effort Score (CES) is a survey metric that gauges how easy it is for customers to interact with a company’s services.

Question 2

How many companies track Customer Effort Score?

Accepted Answer

Based on our data, 11,939 companies track Customer Effort Score. This number is updated daily as we discover new companies through job posting analysis.

Question 3

What types of companies track Customer Effort Score?

Accepted Answer

Customer Effort Score is relevant across multiple industries including Hospitals and Health Care, Software Development, Wholesale. Companies range from startups to enterprises with 10,000+ employees.

Question 4

How does TheirStack track companies related to Customer Effort Score?

Accepted Answer

TheirStack analyzes millions of job postings daily from company career pages, job boards, and recruitment platforms. When a company mentions Customer Effort Score in their job descriptions, requirements, or responsibilities, we identify them as related to Customer Effort Score and add them to our database.

Question 5

How can I get the full list of companies that track Customer Effort Score?

Accepted Answer

You can access the complete list of 11,939 companies on TheirStack. The data includes company name, industry, size, location, funding, and revenue. Available via our web app or API.

Question 6

How often is the company data updated?

Accepted Answer

Our database is refreshed daily. We continuously monitor job postings to detect new companies tracking Customer Effort Score and update existing records.

Company	Country	Industry	Employees	Revenue	Technologies
IQVIA	United States	Hospitals and Health Care	82k	$14B	Customer Effort Score
Microsoft	United States	Software Development	237k	$198B	Customer Effort Score
City Electric Supply	United States	Wholesale	3.2k	$1.4B	Customer Effort Score
Crunch Fitness	United States	Wellness and Fitness Services	8.5k	$190M	Customer Effort Score
Johnson & Johnson	United States	Hospitals and Health Care	138k	$94B	Customer Effort Score
Comprehensive Energy Services, Inc.	United States	Engineering Services	178		Customer Effort Score
Johnson & Johnson MedTech	United States	Hospitals and Health Care	37k		Customer Effort Score
Defense Information Systems Agency	United States	IT Services and IT Consulting	5.6k		Customer Effort Score
United Rentals	United States	Construction	16k		Customer Effort Score
Brillio LLC	United States	IT Services and IT Consulting	3.9k	$500M	Customer Effort Score

Companies tracking Customer Effort Score

List of companies that track Customer Effort Score