Companies that use Freshservice

Frequently asked questions

What is the source of this data?

Our data is sourced from job postings collected from millions of companies. We monitor these postings on company websites, job boards, and other recruitment platforms. Analyzing job postings provides a reliable method to understand the technologies companies are employing, including their use of internal tools.

How often is the data updated?

We refresh our data daily to ensure you are accessing the most current information available. This frequent updating process guarantees that our insights and intelligence reflect the latest developments and trends within the industry.

What is Freshservice?

Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that enables organizations to streamline their IT support processes. It offers features such as incident management, problem management, change management, self-service portals, asset discovery, and more. Freshservice is designed to simplify IT service delivery and improve communication between IT teams and end-users.

Freshservice falls under the category of Help Desk software, which is a type of customer support software that helps organizations manage and resolve customer inquiries and IT issues efficiently. Help Desk solutions like Freshservice allow companies to provide timely and effective support to their employees or customers, enhancing overall satisfaction and productivity.

Freshservice was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy. The motivation behind creating Freshservice was to address the complexities and inefficiencies in traditional IT service management processes. By offering a user-friendly and feature-rich platform, Freshservice aimed to revolutionize the way organizations handle IT support tasks.

With its user-friendly interface and robust feature set, Freshservice has gained a significant market share in the ITSM and Help Desk software industry. Currently, Freshservice is a leading player in the market, with a growing number of organizations adopting its platform for IT service management. The forecast suggests that Freshservice is poised to continue expanding its market share due to its innovative approach and continuous product enhancements.

How to get an updated list of companies that use Freshservice?

You can access an updated list of companies using Freshservice by visiting TheirStack.com. Our platform provides a comprehensive database of companies utilizing various technologies and internal tools.

How many customers does Freshservice have?

As of now, we have data on 1,621 companies that use Freshservice.

Who uses Freshservice?

Freshservice is used by a diverse range of organizations across various industries, including "Travel Arrangements", "Farming", "Security And Investigations", "Motor Vehicle Manufacturing", "Software Development", "It Services And It Consulting", "Higher Education", "It Services And It Consulting", "Retail Pharmacies". For a comprehensive list of all industries utilizing Freshservice, please visit TheirStack.com.

What companies use Freshservice?

Some of the companies that use Freshservice include freshworks, Christensen Farms, Stealth Monitoring, General Motors, Freshworks, Nextret, Colorado State University, Kin + Carta, Alps Technologies, Green Thumb Industries and many more. You can find a complete list of 1,621 companies that use Freshservice on TheirStack.com.

In which countries Freshservice is used the most?

Based on our data, Freshservice is most popular in United States (601 companies), United Kingdom (178 companies), Canada (56 companies), France (33 companies), Australia (28 companies), Germany (26 companies), Netherlands (24 companies), India (15 companies), Spain (15 companies), Brazil (12 companies). However, it is used by companies all over the world.

How to find companies that use Freshservice?

You can find companies using Freshservice by searching for it on TheirStack.com, We track job postings from millions of companies and use them to discover what technologies and internal tools they are using.