Question 1

What is the source of this data?

Accepted Answer

Our data is sourced from job postings collected from millions of companies. We monitor these postings on company websites, job boards, and other recruitment platforms. Analyzing job postings provides a reliable method to understand the technologies companies are employing, including their use of internal tools.

Question 2

How often is the data updated?

Accepted Answer

We refresh our data daily to ensure you are accessing the most current information available. This frequent updating process guarantees that our insights and intelligence reflect the latest developments and trends within the industry.

Question 3

What is Freshservice?

Accepted Answer

Freshservice is a cloudbased IT service desk and IT service management ITSM solution that enables organizations to streamline their IT support processes It offers features such as incident management problem management change management selfservice portals asset discovery and more Freshservice is designed to simplify IT service delivery and improve communication between IT teams and endusers

Freshservice falls under the category of Help Desk software which is a type of customer support software that helps organizations manage and resolve customer inquiries and IT issues efficiently Help Desk solutions like Freshservice allow companies to provide timely and effective support to their employees or customers enhancing overall satisfaction and productivity

Freshservice was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy The motivation behind creating Freshservice was to address the complexities and inefficiencies in traditional IT service management processes By offering a userfriendly and featurerich platform Freshservice aimed to revolutionize the way organizations handle IT support tasks

With its userfriendly interface and robust feature set Freshservice has gained a significant market share in the ITSM and Help Desk software industry Currently Freshservice is a leading player in the market with a growing number of organizations adopting its platform for IT service management The forecast suggests that Freshservice is poised to continue expanding its market share due to its innovative approach and continuous product enhancements

Question 4

How to get an updated list of companies that use Freshservice?

Accepted Answer

You can access an updated list of companies using Freshservice by visiting TheirStack.com. Our platform provides a comprehensive database of companies utilizing various technologies and internal tools.

Question 5

How many customers does Freshservice have?

Accepted Answer

As of now, we have data on 4,433 companies that use Freshservice.

Question 6

Who uses Freshservice?

Accepted Answer

Freshservice is used by a diverse range of organizations across various industries, including "Software Development", "IT Services and IT Consulting", "Higher Education", "Security and Investigations", "Farming", "Construction", "Software Development", "Financial Services", "Computer and Network Security", "Higher Education". For a comprehensive list of all industries utilizing Freshservice, please visit TheirStack.com.

Question 7

What companies use Freshservice?

Accepted Answer

Some of the companies that use Freshservice include Freshworks, Nextret, University of Alberta, Stealth Monitoring, Christensen Farms, Turner & Townsend, Saviynt, Checkout.com, HackerOne, Colorado State University and many more. You can find a complete list of 4,433 companies that use Freshservice on TheirStack.com.

Question 8

In which countries Freshservice is used the most?

Accepted Answer

Based on our data, Freshservice is most popular in Japan (4 companies), Nigeria (1 companies), Finland (4 companies), Canada (115 companies), Kenya (2 companies), Colombia (4 companies), Slovakia (1 companies), Mexico (11 companies), Malaysia (5 companies), United Arab Emirates (19 companies). However, it is used by companies all over the world.

Question 9

How to find companies that use Freshservice?

Accepted Answer

You can find companies using Freshservice by searching for it on TheirStack.com, We track job postings from millions of companies and use them to discover what technologies and internal tools they are using.

Company	Country	Industry	Employees	Revenue	Technologies
Freshworks	United States	Software Development	10k	$545M	Freshservice
Nextret	Spain	IT Services and IT Consulting	501	$75M	Freshservice
University of Alberta	Canada	Higher Education	16k		Freshservice
Stealth Monitoring	United States	Security and Investigations	1k	$56M	Freshservice
Christensen Farms	United States	Farming	501	$25M	Freshservice
Turner & Townsend	United Kingdom	Construction	16k	$923M	Freshservice
Saviynt	United States	Software Development	1.5k	$72M	Freshservice
Checkout.com	United Kingdom	Financial Services	2.3k	$400M	Freshservice
HackerOne	United States	Computer and Network Security	6.5k	$18M	Freshservice
Colorado State University	United States	Higher Education	17k		Freshservice

Companies that use Freshservice

List of companies using Freshservice

Freshservice customers by country

United States

United Kingdom

Canada

France

India

Australia

Germany

Netherlands

Philippines

Spain

Freshservice alternatives and competitors

ServiceNow.com

Zendesk

FreshDesk

ConnectWise

Jira Service Desk

Gorgias

Groove

Tender Support

Zoho Desk

Worklife

Laxis

Help Scout

Kustomer

TeamSupport

User Report

Web Help Desk

SupportSystem

ManageEngine ServiceDesk Plus

Zammad

Happyfox

osTicket

eDesk

Kayako

DeskPRO

Reamaze

ServicePRO

UserVoice

eTicket

IBM Control Desk

Zendesk Talk

Desk.com

Chatra

SolarWinds Web Help Desk

HarePoint

Teamwork Desk

Spiceworks Help Desk

Hesk

C-Desk

Dappr

Dimelo

Complaints Pro

Elevio

Helpy

Mojo Helpdesk

SmarterTrack

LiveHelpNow

DoneDone

PhaseWare

Jitbit Helpdesk

FocalScope

How to target Freshservice users

What is the source of this data?

What is the source of this data?

How often is the data updated?

How often is the data updated?

What is Freshservice?

What is Freshservice?

How to get an updated list of companies that use Freshservice?

How to get an updated list of companies that use Freshservice?

How many customers does Freshservice have?

How many customers does Freshservice have?

Who uses Freshservice?

Who uses Freshservice?

What companies use Freshservice?

What companies use Freshservice?

In which countries Freshservice is used the most?