Companies that use Genesys PureCloud

Frequently asked questions

What is the source of this data?

Our data is sourced from job postings collected from millions of companies. We monitor these postings on company websites, job boards, and other recruitment platforms. Analyzing job postings provides a reliable method to understand the technologies companies are employing, including their use of internal tools.

How often is the data updated?

We refresh our data daily to ensure you are accessing the most current information available. This frequent updating process guarantees that our insights and intelligence reflect the latest developments and trends within the industry.

What is Genesys PureCloud?

Genesys PureCloud is a cloud-based customer engagement and contact center solution designed to streamline communication and improve customer interactions. By integrating tools for contact center operations, workforce optimization, and unified communications, Genesys PureCloud offers organizations a comprehensive platform to deliver exceptional customer service.

Genesys PureCloud falls under the category of Contact Management technology, focusing on managing customer interactions across various channels such as voice, email, chat, and social media. It enables businesses to create a unified approach to customer engagement, allowing them to provide personalized and efficient support to their clients.

Founded in 1990 by Gregory Shenkman and Alec Miloslavsky, Genesys PureCloud was created with the vision of revolutionizing customer experience management. With a strong emphasis on innovation and technology, the founders aimed to empower organizations to build lasting customer relationships through seamless communication solutions.

As of the latest reports, Genesys PureCloud holds a significant market share within the Contact Management category, with a growing trend indicating further expansion. With an increasing demand for cloud-based customer service solutions, Genesys PureCloud is poised to continue its market dominance and solidify its position as a leading provider in the industry. Its user-friendly interface and robust feature set make it a preferred choice for businesses looking to enhance their customer engagement strategies.

How to get an updated list of companies that use Genesys PureCloud?

You can access an updated list of companies using Genesys PureCloud by visiting TheirStack.com. Our platform provides a comprehensive database of companies utilizing various technologies and internal tools.

How many customers does Genesys PureCloud have?

As of now, we have data on 205 companies that use Genesys PureCloud.

Who uses Genesys PureCloud?

Genesys PureCloud is used by a diverse range of organizations across various industries, including "Banking", "Non-Profit Organizations", "It Services And It Consulting", "Retail Apparel And Fashion", "Truck Transportation", "Retail", "It Services And It Consulting", "Business Consulting And Services", "It Services And It Consulting", "Staffing And Recruiting". For a comprehensive list of all industries utilizing Genesys PureCloud, please visit TheirStack.com.

What companies use Genesys PureCloud?

Some of the companies that use Genesys PureCloud include BANCO SANTANDER S.A., Agility 1 Outsourcing, Inoria, The RealReal, Team Global Express, Probe Group, Cognizant Technology Solutions, Genpact, Concentrix, Elite ProTek and many more. You can find a complete list of 205 companies that use Genesys PureCloud on TheirStack.com.

In which countries Genesys PureCloud is used the most?

Based on our data, Genesys PureCloud is most popular in United States (76 companies), United Kingdom (11 companies), Australia (10 companies), Canada (6 companies), France (5 companies), Germany (4 companies), Netherlands (3 companies), Spain (3 companies), India (2 companies), Ireland (2 companies). However, it is used by companies all over the world.

How to find companies that use Genesys PureCloud?

You can find companies using Genesys PureCloud by searching for it on TheirStack.com, We track job postings from millions of companies and use them to discover what technologies and internal tools they are using.