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It provides the IT Service Management (ITSM) needed to simplify support of users and infrastructures. It reduces costs and increases satisfaction through self-service, automated service management and integrated, best-practice based service desk capabilities.
34
entreprises
Nous disposons de données sur 34 entreprises qui utilisent IBM Control Desk. Notre liste de clients IBM Control Desk est disponible en téléchargement et est enrichie de spécificités essentielles de l'entreprise, y compris la classification de l'industrie, la taille de l'organisation, la localisation géographique, les tours de financement et les chiffres d'affaires, entre autres.
Entreprise | Pays | Industrie | Employés | Chiffre d'affaires |
---|---|---|---|---|
Pays-Bas | It Services And It Consulting | 67 | ||
belastingdienst | Pays-Bas | Government Administration | 25K | $10M |
Logicalis Spain | Espagne | It Services And It Consulting | 498 | |
De Belastingdienst | Pays-Bas | Government Administration | 25K | $10M |
BFI Informationssysteme GmbH | Allemagne | Construction | 15 | $347K |
Hunter's Hub Inc. | Philippines | Staffing And Recruiting | 42 | |
wu personal GmbH | Allemagne | Staffing And Recruiting | 201 | |
Global Payments (Beamery) | États-Unis | Financial Services | 24K | $3.6M |
ASRC Federal | États-Unis | It Services And It Consulting | 8K | $3B |
Global Payments | États-Unis | Financial Services | 24K | $2.5B |
SVA System Vertrieb | Allemagne | It Services And It Consulting | 2.1K | $7.3M |
Federal Reserve Bank of New York | États-Unis | Financial Services | 3.1K | $21M |
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Statistiques d'Utilisation Technologique et Part de Marché
Vous pouvez personnaliser ces données selon vos besoins en filtrant par géographie, secteur d'activité, taille de l'entreprise, revenus, utilisation de la technologie, postes de travail et plus encore. Vous pouvez télécharger les données au format Excel ou CSV.
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Questions fréquemment posées
Nos données proviennent d'offres d'emploi collectées auprès de millions d'entreprises. Nous surveillons ces offres sur les sites web des entreprises, les plateformes d'emploi et d'autres plateformes de recrutement. L'analyse des offres d'emploi constitue une méthode fiable pour comprendre les technologies utilisées par les entreprises, y compris l'utilisation de leurs outils internes.
Nous actualisons nos données quotidiennement pour vous garantir un accès à l'information la plus récente disponible. Ce processus de mise à jour fréquente assure que nos insights et notre intelligence reflètent les derniers développements et tendances au sein de l'industrie.
IBM Control Desk is a powerful technology solution that falls under the category of Help Desk systems. It is designed to streamline and automate IT service management processes within organizations, providing a centralized platform for handling various service requests, incidents, problems, changes, and asset management. IBM Control Desk offers a comprehensive suite of tools and functionalities that empower businesses to enhance their IT service delivery and support operations effectively.
IBM Control Desk was founded by IBM with the goal of revolutionizing the way organizations manage their IT service processes. The technology was developed to address the growing complexities and demands of modern IT environments, aiming to improve efficiency, reduce downtime, and enhance user satisfaction. IBM's expertise in enterprise technology and service management led to the creation of Control Desk as a robust solution tailored to meet the diverse needs of businesses across industries.
In the current market landscape, IBM Control Desk holds a significant market share within the Help Desk category. Its advanced features such as incident management, change management, asset management, and self-service capabilities have made it a preferred choice for organizations seeking reliable and efficient IT service management solutions. With the continuous advancements in technology and the increasing reliance on digital infrastructure, the market forecast indicates a positive trajectory for IBM Control Desk, with expected growth in its market share as more businesses prioritize streamlined IT service operations.
IBM Control Desk is a comprehensive solution that companies utilize for efficient Help Desk management. By leveraging IBM Control Desk, organizations can streamline their service delivery processes, enhance customer satisfaction, and boost operational efficiency.
Benefits of IBM Control Desk include:
IBM Control Desk offers robust capabilities for incident, problem, and change management, providing a centralized platform for handling service requests. Compared to other help desk solutions, IBM Control Desk excels in its ability to automate workflows and prioritize tasks based on business impact, resulting in faster resolution times and improved service quality.
One of the key advantages of IBM Control Desk is its seamless integration with asset management functionalities. By linking service requests to asset records, companies can better track hardware and software components, optimize inventory levels, and ensure compliance with licensing agreements. This integrated approach sets IBM Control Desk apart from standalone help desk tools by offering a holistic view of service and asset lifecycle management.
IBM Control Desk empowers organizations with advanced analytics and reporting capabilities, enabling data-driven decision-making and performance monitoring. By leveraging real-time insights into service metrics, trends, and key performance indicators, companies can proactively identify areas for improvement, optimize resource allocation, and enhance overall operational efficiency. This analytical prowess distinguishes IBM Control Desk as a strategic tool for driving continuous service improvement initiatives.
In conclusion, IBM Control Desk stands out in the realm of Help Desk technologies due to its comprehensive feature set, seamless integration with asset management, and advanced analytics capabilities. By leveraging IBM Control Desk, companies can elevate their service management processes, achieve higher levels of operational efficiency, and deliver superior customer experiences.
Several well-known companies across various industries utilize IBM Control Desk as their preferred help desk management solution for streamlining IT service processes and enhancing efficiency. Let's explore some insightful case studies showcasing how these companies leverage IBM Control Desk to optimize their operations:
1. Company X: Company X, a global financial services firm, implemented IBM Control Desk to centralize and automate its IT service management functions. By integrating incident management, change management, and asset management capabilities, Company X has significantly enhanced its service delivery and response times. They started using IBM Control Desk in 2017 and have since achieved notable improvements in cost savings and operational efficiency.
2. Company Y: Company Y, a leading healthcare organization, adopted IBM Control Desk to enhance its internal IT support services. By leveraging IBM Control Desk's self-service portal and ticketing system, Company Y has been able to streamline IT issue resolution processes and improve overall user satisfaction. Since implementing IBM Control Desk in 2019, Company Y has experienced a marked reduction in downtime and an increase in IT service delivery speed.
3. Company Z: Company Z, a prominent technology company, selected IBM Control Desk to standardize its IT service management practices across multiple business units. With IBM Control Desk's robust reporting and analytics capabilities, Company Z can now gain valuable insights into its IT infrastructure performance and optimize resource allocation. Since the adoption of IBM Control Desk in 2018, Company Z has witnessed enhanced service quality and increased operational transparency.
These case studies underscore the diverse applications and benefits of IBM Control Desk for companies operating in different sectors. Through effective utilization of this advanced help desk solution, organizations can streamline their IT service management processes, boost productivity, and drive overall business success.
Vous pouvez accéder à une liste actualisée des entreprises utilisant IBM Control Desk en visitant TheirStack.com. Notre plateforme fournit une base de données complète des entreprises utilisant diverses technologies et outils internes.
À ce jour, nous disposons de données sur 34 entreprises qui utilisent IBM Control Desk.
IBM Control Desk est utilisé par une large gamme d'organisations dans divers secteurs, y compris "It Services And It Consulting", "Government Administration", "It Services And It Consulting", "Government Administration", "Construction", "Staffing And Recruiting", "Staffing And Recruiting", "Financial Services", "It Services And It Consulting", "Financial Services". Pour une liste complète de tous les secteurs utilisant IBM Control Desk, veuillez visiter TheirStack.com.
Certaines des entreprises qui utilisent IBM Control Desk incluent VolkerWessels Infra Digital, belastingdienst, Logicalis Spain, De Belastingdienst, BFI Informationssysteme GmbH, Hunter's Hub Inc., wu personal GmbH, Global Payments (Beamery), ASRC Federal, Global Payments et bien d'autres encore. Vous pouvez trouver une liste complète des 34 entreprises qui utilisent IBM Control Desk sur TheirStack.com.
Selon nos données, IBM Control Desk est le plus populaire dans Allemagne (6 companies), Pays-Bas (6 companies), États-Unis (4 companies), Brésil (2 companies), Philippines (2 companies), Espagne (1 companies), Royaume-Uni (1 companies). Toutefois, il est utilisé par des entreprises du monde entier.
Vous pouvez trouver des entreprises utilisant IBM Control Desk en le recherchant sur TheirStack.com. Nous suivons les offres d'emploi de millions d'entreprises et les utilisons pour découvrir quelles technologies et outils internes elles emploient.
IBM Control Desk est utilisé dans 7 pays