Past-customer reactivation

Why it works

A past customer already knows your product, and a new job post for the team that used it says the need is back. That conversation is shorter than one with a new account. On a current customer, the same signal points to a growing team and a chance to upsell.

How to act on it

Trigger win-back, upsell, customer success, or expansion outreach.

Connect your agent

curl -X POST https://api.theirstack.com/v1/jobs/search \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "company_domain_or": ["shopify.com","stripe.com","klarna.com"],
    "posted_at_max_age_days": 30
  }'

Use cases

• Enrichment

  Monitor a target account list for new signals

  Get alerted when one of your named accounts starts hiring for a technology or shows intent for a topic, so your team acts while it is fresh.

  See the use case →

Related signals

• Category adoption

  Companies using tools in the broader category you serve.

  ExampleJob posts name two different CDPs

  →The category is in use, no vendor has won

• Role-based hiring

  Hiring the role that owns, uses, or feels the pain your product solves.

  ExampleFirst Head of RevOps role posted

  →Your buyer's problem gets an owner

• Category keyword

  The company mentions a product category such as ERP, CRM, HRIS, or POS without naming a vendor.

  Example"Help us select and roll out a new ERP" in an IT role

  →An ERP purchase is open, no vendor chosen

Learn how

• Guide

  Monitoring open jobs from current and past customers

  How to know which companies from a given list are actively hiring. This can help SaaS companies detect new needs of their current customers for potential upsells, and also recruitment companies to find old customers that are hiring again and could be easier to sell to than if they were completely new customers.